essDOCS vs. TMW.Suite TMS

TMW.Suite is well-suited as a total package for managing customer orders, managing drivers, paying drivers, billing customers, etc. TMW.Suite allows for our dispatchers to effectively assign drivers to pickup orders and deliver them. However, there are times when scenarios arise that require us to make changes to an order, such as splitting an order to another trailer or reassigning it to another driver due to unforeseen circumstances. We have not encountered a scenario where we were unable to accomplish something we felt was necessary to conduct business. Trimble has a great support team that provides solutions to obstacles that we may run into.

Incentivized

• Efficiently routing drivers throughout an order from pickup to drop-offs.
• Implementation of EDI systems with different customers.
• Integration tracking driver mileage allowing us to pay drivers with Microsoft GP.

Incentivized

• Ease of gathering and reporting data could be improved, as there is no built-in solution.
• Integration of EDI from different customer systems requires an extensive up-front setup.

Incentivized

It's a fairly straightforward system once you have been trained on it. Not overly complicated and has all the functionality that is needed for a user to do their job effectively. There are multiple modules that allow different departments to perform their job descriptions, and each one is fairly simple in terms of the interface.

Incentivized

We didn't look into using any other Transportation Management Systems. We used TMW. Served for 20+ years and have never seen a need to switch or evaluate other options. Everything we could have wanted in a software suite for logistics was provided by TMW.Suite. There may be other options available to us, but we see no need to change or evaluate other solutions.

Incentivized

• Suite helped us effectively grow our business by tripling the number of drivers we were able to hire over 10+ years.
• By allowing us to implement EDI data into our TMW.With Suite software, we were able to maintain and attract more customers thanks to the benefits EDI offers.

Incentivized