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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eStreamDesk

    Score10 out of 10
    N/AeStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.N/A

    Fluentgrid UHES

    N/AN/AFluentgrid UHES (Unified Head End System) is an independent, unified, secure, scalable and interoperable meter data collection system. It supports out of the box provision to configure and collect large volumes of data from various makes of meters, sensors and field devices with ease. It ensures two-way communication between meters, gateways and DCUs supporting standard protocols such as DLMS, EURIDIS, MODBUS, IEC1107, and PACT via multiple communication channels such as RF, Optical RS232/485,…N/A
    Pricing
    eStreamDeskFluentgrid UHES
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eStreamDeskFluentgrid UHES
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.—
    More Pricing Information
    Features
    eStreamDeskFluentgrid UHES
    Incident and problem management
    Comparison of Incident and problem management features of eStreamDesk and Fluentgrid UHES
    Feature
    eStreamDesk
    10.0
    1 Ratings
    20% above category average
    Fluentgrid UHES
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of eStreamDesk and Fluentgrid UHES
    Feature
    eStreamDesk
    10.0
    1 Ratings
    22% above category average
    Fluentgrid UHES
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    Best Alternatives
    eStreamDeskFluentgrid UHES
    Small Businesses
    Help Scout
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    LiveAgent
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Front
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eStreamDeskFluentgrid UHES
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    eStreamDeskFluentgrid UHES
    Likelihood to Recommend
    eStreamDesk
    The application's simplistic approach to Web-based helpdesk management makes it simple to use. It avoids unnecessary functionality and has a simple, clear user interface. The only features that are really helpful to businesses are hosted on the platform. This is of great help in minimizing workload, especially if you meant to use it for customer requests.
    Incentivized
    Read full review
    Fluentgrid
    No answers on this topic
    Pros
    eStreamDesk
    • It is very easy to implement in small and medium enterprises.
    • The rules engine is simple and effective.
    • 100% usable right out of the box.
    • API simple and functional integration.
    Read full review
    Fluentgrid
    No answers on this topic
    Cons
    eStreamDesk
    • No complaints - it does what it is expected to do at a very reasonable price.
    Read full review
    Fluentgrid
    No answers on this topic
    Likelihood to Renew
    eStreamDesk
    No complaints at all. Great cost. eStreamDesk does the job.
    Read full review
    Fluentgrid
    No answers on this topic
    Alternatives Considered
    eStreamDesk
    I tried several open source tools. The relationship between product quality and effort to set up open source tools, and the acquisition of a server, favor eStreamDesk. The US price is $7 a month per agent. It is perfectly translated into Spanish.
    Read full review
    Fluentgrid
    No answers on this topic
    ScreenShots