eStreamDesk vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
eStreamDesk | Score10 out of 10 | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A |
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| eStreamDesk | Hearsay, now part of Yext | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
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| eStreamDesk | Hearsay, now part of Yext | ||||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| eStreamDesk | Hearsay, now part of Yext | |
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| Small Businesses | Help Scout Score9.3 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | LiveAgent Score8.8 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Front Score9.2 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| eStreamDesk | Hearsay, now part of Yext | |
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| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 8.2 | - |
| Usability | - | 9.0 |
| Support Rating | - | 9.0 |
| eStreamDesk | Hearsay, now part of Yext | |
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| Likelihood to Renew |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots |