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1 Ratings
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Score 9 out of 101

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Likelihood to Recommend

eSurveysPro.com

It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
Brandi Brown-Lang profile photo

Feature Rating Comparison

Survey Format & Appearance

eSurveysPro.com
9.7
Survey templates
eSurveysPro.com
10.0
Themes
eSurveysPro.com
9.0
Custom logo/branding
eSurveysPro.com
10.0

Survey Content

eSurveysPro.com
9.7
Changes to live survey
eSurveysPro.com
10.0
Question design help
eSurveysPro.com
9.0
Multiple question types
eSurveysPro.com
10.0

Survey Logic

eSurveysPro.com
9.0
Survey logic flexibility
eSurveysPro.com
9.0

Survey Reporting & Analytics

eSurveysPro.com
9.8
Response tracking
eSurveysPro.com
10.0
Data export
eSurveysPro.com
10.0
Standard reports
eSurveysPro.com
10.0
Custom reports
eSurveysPro.com
10.0
Analytics
eSurveysPro.com
9.0

Survey Administration & Security

eSurveysPro.com
9.5
Access controls
eSurveysPro.com
10.0
Compliance
eSurveysPro.com
9.0

Survey Distribution

eSurveysPro.com
10.0
Respondent restrictions
eSurveysPro.com
10.0

Pros

  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
Brandi Brown-Lang profile photo

Cons

  • I wish we knew a way to use it for prospective customers
  • Our company should utilize it on missed sales instead of only current customers
  • I wouldn’t change anything about the service itself, just how we utilize it
Brandi Brown-Lang profile photo

Alternatives Considered

eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
Brandi Brown-Lang profile photo

Return on Investment

  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
Brandi Brown-Lang profile photo

Screenshots

Pricing Details

eSurveysPro.com

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
eSurveysPro.com Editions & Modules
eSurveysPro.com
Edition
Basic
$1001
Premium
$2001
Corporate
$4001
Enterprise
$8001
Dedicated
$2,4001
1. per year
Additional Pricing Details