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eSurveysPro.com

eSurveysPro.com

Overview

What is eSurveysPro.com?

eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc.  It also includes 19 question…

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Learn from top reviewers

eSurveysPro is the way to go

Rating: 9 out of 10
June 11, 2018
IncentivizedVetted ReviewVerified User
eSurveysPro.com is used by our sales and marketing department. It is used to keep a pulse on customer needs, wants and satisfaction. It has become a very useful tool to find o...
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Brandi Brown-Lang
Account Manager - Sales
Customer Service Representative
Sitel
eSurveysPro.com1 year of experience
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Pricing

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Basic

$100

Cloud
per year

Premium

$200

Cloud
per year

Corporate

$400

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.esurveyspro.com/Prices.aspx

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is eSurveysPro.com?

eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc.  It also includes 19 question types and the ability to control the flow of the user’s surveys.  Users can collect responses by sending email invitations or by placing a link to their survey on any website.

eSurveysPro.com also offers a mailing system that helps users send and track email invitations to their surveys. Alternatively, users can just place a link anywhere on the web to their survey. Survey results are collected in real-time via survey reports. 

Additionally, users can summarize and analyze survey response and dig down to a specific answer.  Users can also export data via Excel or SPSS.

eSurveysPro.com Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Changes to live survey
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

eSurveysPro.com Screenshots

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eSurveysPro.com Competitors

eSurveysPro.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found that eSurveysPro is a valuable tool for gathering primary data in various projects. With its user-friendly interface, users can easily create questionnaires and share them with customers, allowing for efficient data collection. The software's speed and accuracy make it a preferred choice over traditional surveys, saving time and providing more reliable results. Users appreciate the ease of use, styling options, and quick analysis capabilities of eSurveysPro. It has enabled them to connect closely with clients, better understand their needs and desires, and generate tailored marketing strategies. Additionally, organizations have successfully used the software to prepare digital surveys and gather customer responses to enhance their business management. Nonprofits have found it invaluable for gathering donor feedback, while sales and marketing departments rely on eSurveysPro to keep track of customer needs and satisfaction. Overall, eSurveysPro is praised for its usability, support, and valuable features that cater to different user needs.

Users commonly recommend eSurveysPro for the following reasons:

  1. Connect with clients and satisfy their needs: Many users have found that using eSurveysPro allows them to effectively connect with their clients and gather valuable feedback. This helps them understand their clients' needs and preferences, enabling them to provide better products or services.

  2. Obtain reliable analysis: Users suggest that eSurveysPro provides reliable data analysis, allowing them to gain meaningful insights from the survey responses. This helps businesses make informed decisions and develop innovative strategies based on accurate information.

  3. Test suitability for business: Several users recommend giving eSurveysPro a try to determine if it is a good fit for their specific business needs. By testing the platform, businesses can evaluate its features and capabilities, ensuring that it aligns with their requirements before making a long-term commitment.

Overall, users find eSurveysPro to be a helpful tool for connecting with clients, obtaining reliable analysis, and testing its suitability for their business.

Reviews

(1-1 of 1)
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eSurveysPro is the way to go

Rating: 9 out of 10
Incentivized
June 11, 2018
BB
Brandi Brown-Lang
Customer Service Representative
Sitel (Aviation & Aerospace, 1001-5000 employees)
Vetted Review
Verified User
eSurveysPro.com
1 year of experience
View profile
Use Cases and Deployment Scope
eSurveysPro.com is used by our sales and marketing department. It is used to keep a pulse on customer needs, wants and satisfaction. It has become a very useful tool to find out what we are doing well and what we can do better on for our current customers.
Pros and Cons
  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
Likelihood to Recommend
It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
eSurveysPro.com Feature Ratings
Survey Format & Appearance (3)
96.66666666666666%
9.7
Survey templates
100%
10.0
Themes
90%
9.0
Custom logo/branding
100%
10.0
Survey Content (3)
96.66666666666666%
9.7
Changes to live survey
100%
10.0
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
98%
9.8
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
95%
9.5
Access controls
100%
10.0
Compliance
90%
9.0
Return on Investment
  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
Alternatives Considered
eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
Other Software Used
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