eSurveysPro.com

eSurveysPro.com

Score 7.6 out of 10
eSurveysPro.com

Overview

What is eSurveysPro.com?

eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc.  It also includes 19 question...

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Recent Reviews

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Pricing

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Basic

$100

Cloud
per year

Premium

$200

Cloud
per year

Corporate

$400

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.esurveyspro.com/Prices.aspx

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is eSurveysPro.com?

eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc.  It also includes 19 question types and the ability to control the flow of the user’s surveys.  Users can collect responses by sending email invitations or by placing a link to their survey on any website.

eSurveysPro.com also offers a mailing system that helps users send and track email invitations to their surveys. Alternatively, users can just place a link anywhere on the web to their survey. Survey results are collected in real-time via survey reports. 

Additionally, users can summarize and analyze survey response and dig down to a specific answer.  Users can also export data via Excel or SPSS.

eSurveysPro.com Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Changes to live survey
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

eSurveysPro.com Screenshots

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eSurveysPro.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (4)

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
eSurveysPro.com is used by our sales and marketing department. It is used to keep a pulse on customer needs, wants and satisfaction. It has become a very useful tool to find out what we are doing well and what we can do better on for our current customers.
  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
  • I wish we knew a way to use it for prospective customers
  • Our company should utilize it on missed sales instead of only current customers
  • I wouldn’t change anything about the service itself, just how we utilize it
It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
Survey Format & Appearance (3)
96.66666666666666%
9.7
Survey templates
100%
10.0
Themes
90%
9.0
Custom logo/branding
100%
10.0
Survey Content (3)
96.66666666666666%
9.7
Changes to live survey
100%
10.0
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
98%
9.8
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
95%
9.5
Access controls
100%
10.0
Compliance
90%
9.0
  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
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