Likelihood to Recommend When preparing for an event, having online registration is vital to planning. The online registration allows participants to learn about the event, determine their schedule and inform the host of their needs. For planning purposes, there are several helpful reports available through the Eventleaf Online app. This is a great tool if your organization will collect registrations for >50.
Read full review If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
Read full review Pros Easy to use: I was a first time user and signing up was super easy. Intuitive: The progam flowed naturally; the order of the tabs and their contents made sense and led me through the process with ease. Comprehensive: While I only used the program to register folks for a fundraiser, it has other options which I will totally use down the road. Read full review Affordable. Allows multiple discount codes and multiple price levels. Excellent customer service. WordPress plug-in that worked flawlessly. Read full review Cons Although the registration component is fully customizable, the website itself could be more customizable. It is pretty restrictive on what you can put where. The registration takes a little while to set up depending on how much information you need. It also doesn't allow for repeat fields which makes bringing multiple guests challenging. Read full review Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat. Read full review Support Rating Great customer service. My colleague reached out for support midway through planning our event and they replied quickly with a thorough solution to our problem
Read full review Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
Read full review Alternatives Considered The EventLeaf website made me feel that their product/service was more about my event needs and less about hyping themselves. I found the timely and helpful support from EventLeaf wonderful. The team that presented the live demo were very helpful, answered what might have seemed like dumb questions from me (being new at this) with respect and helpfulness. The ability to customize pricing to the scope and needs of the event we were planning was great
Read full review Ticket Tailor is much more flexible at a much lower price point than
Eventbrite . It was, by far, the most practical and affordable solution. The same functionality with
Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
Read full review Return on Investment Eventleaf cut the cost of event management software by nearly $2.5 It has saved us countless hours on the phone with customer care--we spent 10 years with a big-brand event management company which equated to 100s of hours on the phone with customer service. I haven't had to contact customer service yet. Read full review A box office that is easy to use. The ability to cover box office costs by setting a service charge. Seamless integration with our website. Read full review ScreenShots