EventMobi vs. Jive-x (Discontinued)

EventMobi is not ideal when you have 1,000+ clients joining because it is not a super popular platform that people are used to navigating, I've found.

Incentivized

Our version has some limits which have been overcome in newer releases of Jive with better workflow processes and plugins. It is clear that you need to be on the public cloud version as this will lower future costs however this limits you in terms of customization. So to make the case for a cloud version, you get the automatic upgrades with the upgrade costs attached to hosted versions

• The format is super easy to use.
• There is on-line chat provided whenever you have any questions. They answer almost immediately.
• There really isn't a limit on how much information can be added.
• The alerts are easy to use and go out immediately. You can also pre-program them.

Incentivized

• Simple. Intuitive for non-techies like myself.
• Real-time and easy to access.
• Optimized across multiple platforms, mobile devices, etc.
• Excellent reporting and visibility on usage and effectiveness.

Incentivized

• Connectivity is a major issue while attending.
• Registration process can be eased.
• No option of capturing some information & converting the imp topic into Note.

Incentivized

• Jive could do a better job of providing parity with its on-prem product in terms of features and in terms of making tiles on par with widgets. They basically quit developing for widgets and then stopped at a basic set of tiles.
• Jive has some good health metrics built in, but the reporting tools need to be way more robust. It shouldn't require an API call to get information on which pages have the most likes or which customers have the most followers, or that sort of data. And they need to make the views/pageviews match the way Google Analytics reports them so it's honest data.
• They need to improve the Data Export Service, which is opaque, klunky and hard to use. If CMs are required to use it to get important metrics, it needs to be MUCH easier, less time consuming.

For a large company the cost can quickly escalate so this must taken into account when renewing. For me, the decision to review will be taken with upgrading to the cloud version in mind as well. My power users love Jive for it versatility but it is important to note that you must be prepared to constantly train and coach the non-power users

The positives for general usage more than make up for the difficulties faced by the community manager. There are some glitches which will ease as future releases are made. No developer resources are required to help with set up and once users get used to the sometimes clunky way of creating content then the experience is quite good

It works wonders. My only gripe would be that there are some customizations you can't make without hiring a vendor with coding experience to implement them.

Incentivized

The support has been fantastic when we have been trying to code our own apps. Jive have went above and beyond what was required to help us out. Bugs fixes are generally very good and they are upfront when they are unable to help or a 'problem' is actually in need of Professional Services

There are quite a few interesting option such as :- 1) easy to use on both ends (user and organizer. 2) Attendees are able to use one platform for everything onsite - viewing the agenda & presentations. 3) live polling, Q&A, and session evaluations etc. 4) Empower attendees & sponsors to connect, book appointments, chat and meet 1:1 or in groups, in-person or online with built-in video meetings.

Incentivized

For the money, it just happens to fit best with our original use case. Now that it's been sold to Aurea, which essentially halted any support or dev for the product before selling it off to Lithium, we will have to eventually move off of it (this assumes Lithium won't hire devs for code they didn't build, and that's not a bad assumption). So, while I recommend it, it's with the caveat that it's been sold and will be evolving in the near future.

• We had an over 83% user adoption in the first year of use. Our exhibitors have reached a greater number of attendees and we've been able to engage students in ways that we haven't been able to in the past.
• The mobile app, paired with a greatly scaled down version of the paper program have cut our program budget in half and we are able to provide much more timely and accurate information to attendees.

Incentivized

• It reduced calls.
• NPS increased.
• Increased engagement in the program.

Incentivized