Everbridge IT Alerting vs. ManageEngine AlarmsOne

Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.

Incentivized

It is best suited for Server Environments and Enterprises which have their IT infrastructure spread over a wide and different geographical location because since it is cloud based, monotoring can be be done from a single interface, it even comes with a mobile app so you dont allways have to be in fron of your laptop or Dasboard Screen to be able to do helth check or to have visibilty on occurences in the environment.

• It monitors your networks, server and application infrastructure availability and health.
• It also intergrates with third party tools by raising tickets and incidents for the service desk.
• The fact that it is cloud based allows monitoring from one interface accross large Enterprises which have their infrastructure spread ccross te globe.

• It seems it was mainly designed for server environments, if applied to serverless environments the pricis will not be justified.
• It picks up on alerts and event logs but does not pick up on critical services especially pn Microsoft servers which may have stopped.
• Installation and configuration was a challenge and we finally got close to the desired results through trial and error.

I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..

Incentivized

The user interface is extremelely user friendly despite the challenges we experienced during the setup stages, The real time monitoring is also worth complimenting, its like having a birds-eye view of your whole infrustructure and trust me our infrastructure is massive, spreading accross 3 continents. Aided with the mobile app, you can monitor your environment from almost anywhere at anytime. It allows for some degree of customisation so you can tune it to meet your specific needs.

The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.

Incentivized

I have reviewed quite a few at conferences, but none to the depth of installation and use.

Incentivized

Ecosystem of ManageEngine which makes the tool choose in top of the list

Incentivized

• The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.

Incentivized

• Its ability to intergrate with ticket logging systems certainly cuts the need for human resources to manually do health checks and lod tickets with service desk against the alerts raised.
• Once set up, the dashboards are easy to understand even for non technical staff so there isnt need for too much to be invested in training.
• It allows for customisation to suit our organisations specific business objectives.