eVoice vs. Intermedia Unite

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

Incentivized

If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.

Incentivized

• Low Pricing.
• Ease of use.
• Professional voicemail.

Incentivized

• No contracts
• Scale up or down very quickly
• Easy to deploy - no hardware required.

Incentivized

• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

Incentivized

• The price is on the higher end
• Normal issues for VoIP - if users have low bandwidth, high jitter or latency

Incentivized

The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.

Incentivized

Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.

Incentivized

I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

Incentivized

[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.

Incentivized

• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

Incentivized

• During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
• Support and ease of deployment has been a huge ROI for [Intermedia] Unite.

Incentivized