Intermedia Unite is a great, scalable product!
November 25, 2020

Intermedia Unite is a great, scalable product!

John Rivers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source

Overall Satisfaction with Intermedia Unite

We needed to scale our remote workers quickly, for a fixed fee per user, and be able to downscale at a moments notice without contracts. Intermedia [Unite] was the perfect solution! Great product and service for a phone system for remote workers.
  • No contracts
  • Scale up or down very quickly
  • Easy to deploy - no hardware required.
  • The price is on the higher end
  • Normal issues for VoIP - if users have low bandwidth, high jitter or latency
  • During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
  • Support and ease of deployment has been a huge ROI for [Intermedia] Unite.
  • 8x8 X Series (Formerly Virtual Office), RingCentral and GoToConnect (formerly Jive)
[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.
The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.
Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.

Do you think Intermedia Unite delivers good value for the price?

Yes

Are you happy with Intermedia Unite's feature set?

Yes

Did Intermedia Unite live up to sales and marketing promises?

Yes

Did implementation of Intermedia Unite go as expected?

Yes

Would you buy Intermedia Unite again?

Yes

If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.