TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A

    Linnworks

    Score8.3 out of 10
    N/ALinnworks is presented as a total commerce solution, and provides multi-channel order management for ecommerce. Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity.N/A
    Pricing
    eVoiceLinnworks
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eVoiceLinnworks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    eVoiceLinnworks
    Call Management
    Comparison of Call Management features of eVoice and Linnworks
    Feature
    eVoice
    8.8
    1 Ratings
    7% above category average
    Linnworks
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording9.01 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening9.01 Ratings00 Ratings
    Message alerts9.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eVoice and Linnworks
    Feature
    eVoice
    8.8
    1 Ratings
    10% above category average
    Linnworks
    -
    Ratings
    Video conferencing9.01 Ratings00 Ratings
    Audio conferencing9.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging9.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of eVoice and Linnworks
    Feature
    eVoice
    9.0
    1 Ratings
    13% above category average
    Linnworks
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Best Alternatives
    eVoiceLinnworks
    Small Businesses
    CallFire
    Score9.7 out of 10
    Webgility
    Score9.6 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eVoiceLinnworks
    Likelihood to Recommend
    9.0
    (2 ratings)
    1.0
    (2 ratings)
    User Testimonials
    eVoiceLinnworks
    Likelihood to Recommend
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Linnworks
    Would have recommended it 5 years ago, but now absolutely not a chance. Pricing is obscene and the service is appalling. Save yourself time and money by looking elsewhere. Linnworks has one advantage over other providers and that is their integrations with smaller eCommerce channels, this is not worth the money... You could employ someone for 5 minutes per day to pull smaller marketplaces onto a different service via CSV.
    Read full review
    Pros
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Linnworks
    • Ease of use for both me and my colleagues
    • Manages all inventory on multiple channels and marketplaces
    • Simple method of printing invoices and shipping labels saves so much time and requires no manual input
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Linnworks
    • Pricing
    • Support
    • Features
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Linnworks
    As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    Linnworks
    • None
    • None
    • None
    Read full review
    ScreenShots

    Linnworks Screenshots

    Screenshot of Linnworks Order Management - Manage and process online sales from across your selling channels in one location.Screenshot of Linnworks Inventory Management - Avoid over- or underselling by tracking inventory across key selling channels from one central location.Screenshot of Linnworks Shipping Management - Improve customer experience by shipping and fulfilling orders faster with automated workflows.Screenshot of Linnworks Integrations - Expand the functionality of your ecommerce operations with Linnworks rich integrations ecosystem.Screenshot of Linnworks Insights - Stay in control of your business with the data points that matter.Screenshot of Linnworks puts Total Commerce Control at the center of your organization so you can: Manage multichannel inventory easily across multiple marketplaces. Optimize your order and fulfillment processes from a single location. Gain deep insights across your sales and operations for fast decision making.