eVoice vs. MyPBX

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

Incentivized

MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office

• Low Pricing.
• Ease of use.
• Professional voicemail.

Incentivized

• Recording and delivering voice messages for immediate retrieval from your email client.
• Simultaneous phone calls to any lines you direct.
• Intuitive and simple to use launch panel.

• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

Incentivized

• Would like to see avatars on the launch pad to easily identify users and message types.
• Pre-recorded professional voice messages for purchase and customization would be nice.
• It would be helpful to have a selection of short background music loops.

I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

Incentivized

• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

Incentivized

• Serves as a virtual receptionist, therefore, saves on outlays.
• Extremely cost effective overseas calls.
• Never missing a business opportunity because I'm connected 24/7.