eVoice vs. OmniGraffle

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

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Omnigraffle is great for documentation, mapping, flowcharting, and other technical diagramming scenarios. It's simple enough to bang out a quick illustration and powerful enough to build complex blueprints for complicated technical systems. If you need cross-platform compatibility, though, you're probably better off looking elsewhere. If you want complex integration with data sources (ala Visio's SQL Server integration for shape metadata), OmniGraffle also falls short — but those scenarios are few and far between in my experience.

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• Low Pricing.
• Ease of use.
• Professional voicemail.

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• OmniGraffle is fairly simple to use, but the one thing I think it does best is working with curved lines, particularly if you are using some of the available arc templates. Drop an arc onto your page, then tell it the dimensions it needs to be, and viola! Done. Manipulating the arcs is as simple as clicking and dragging offset points.
• OmniGraffle has also done an excellent job in stirring up the creative minds of many people who create templates and tools to work with OmniGraffle (not that Microsoft hasn't done so either), and managed to get the bulk of those into well organized repositories.
• What it all boils down to for me is: it just works. One doesn't need to have a computer science degree to work with it either. It is as simple or complex as you want it to be.

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• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

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• I'd love to be able to keep more than one of the different tool tabs open at a time.
• The stencils are amazing. Would be great if a whole lot more of the free ones came standard as opposed to having to download them from Graffletopia or other sites.
• Built in tutorials would be great.

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Best product for my needs on the market

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OmniGraffle is an excellent application for chart and diagrams development. Been using it for a while now and it's a multiple platform application.

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I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

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While these other tools are great for what they are, OmniGraffle’s solid focus on and support for diagramming makes it our tool of choice for communicating workflows and concept relationships, creating documentation, and creating other diagrams. Its libraries allow us to create designs quickly, and its ease of use enables us to use the tool widely across the company without much time or effort spent on onboarding.

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• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

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• Omnigraffle isn't an expensive software tool, so there isn't really any negative from the perspective of raw cost. Thinking in terms of time spent using it on a project - what you create in omnigraffle will inevitably lead to a dead end. It's useful only as documentation. There are other tools like Sketch that integrate into prototyping software and can create useable visual assets for applications in addition to being able to create wireframes.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info