eVoice vs. OpenScape Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
OpenScape Business
Score 8.0 out of 10
N/A
OpenScape Business is a unified communications offering from Mitel. Formerly formerly Siemens Enteprise Communications and later from Unifiy, it combines telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A
Pricing
eVoiceOpenScape Business
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eVoiceOpenScape Business
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eVoiceOpenScape Business
Features
eVoiceOpenScape Business
Call Management
Comparison of Call Management features of Product A and Product B
eVoice
8.8
1 Ratings
5% above category average
OpenScape Business
9.2
1 Ratings
9% above category average
Answering rules9.01 Ratings9.01 Ratings
Call recording9.01 Ratings8.01 Ratings
Call park8.01 Ratings9.01 Ratings
Call screening9.01 Ratings10.01 Ratings
Message alerts9.01 Ratings10.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
eVoice
8.8
1 Ratings
10% above category average
OpenScape Business
-
Ratings
Video conferencing9.01 Ratings00 Ratings
Audio conferencing9.01 Ratings00 Ratings
Video screen sharing8.01 Ratings00 Ratings
Instant messaging9.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
eVoice
9.0
1 Ratings
12% above category average
OpenScape Business
9.0
1 Ratings
5% above category average
Mobile app for iOS9.01 Ratings9.01 Ratings
Mobile app for Android9.01 Ratings9.01 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
eVoice
-
Ratings
OpenScape Business
9.2
1 Ratings
9% above category average
Hosted PBX00 Ratings9.01 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.01 Ratings
Directory of employee names00 Ratings9.01 Ratings
Best Alternatives
eVoiceOpenScape Business
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eVoiceOpenScape Business
Likelihood to Recommend
9.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
eVoiceOpenScape Business
Likelihood to Recommend
Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
Read full review
Mitel Networks Corporation
From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
Read full review
Pros
Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
Read full review
Mitel Networks Corporation
  • Resilience.
  • Work from anywhere.
  • Easier to use and administrate.
  • Accommodates many environments.
Read full review
Cons
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
Read full review
Mitel Networks Corporation
No answers on this topic
Alternatives Considered
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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Mitel Networks Corporation
Holds more than its own against the competition and consistently keeps this over time.
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Return on Investment
Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
Read full review
Mitel Networks Corporation
  • Overall controllable fixed license costs.
  • Flexible license model in customer control.
Read full review
ScreenShots