Atos/Unify - worth checking out
June 13, 2022

Atos/Unify - worth checking out

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Atos Unify OpenScape Business

The Atos / Unify Solution fits our business requirements with ease, as we grow and need additional and flexible functionality the solution is agile and with easy cost-effective licensing it just keeps working for us (we used for over a decade) the administration is straightforward to enable us to control call flows, etc. with ease.
  • Resilience.
  • Work from anywhere.
  • Easier to use and administrate.
  • Accommodates many environments.
  • Overall controllable fixed license costs.
  • Flexible license model in customer control.
Holds more than its own against the competition and consistently keeps this over time.

Do you think Atos Unify OpenScape Business delivers good value for the price?

Yes

Are you happy with Atos Unify OpenScape Business's feature set?

Yes

Did Atos Unify OpenScape Business live up to sales and marketing promises?

Yes

Did implementation of Atos Unify OpenScape Business go as expected?

Yes

Would you buy Atos Unify OpenScape Business again?

Yes

From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.

Atos Unify OpenScape Business Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
User templates
10
Call reports
9
Directory of employee names
9
Answering rules
9
Call recording
8
Call park
9
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
9
Instant messaging
10
Mobile app for iOS
9
Mobile app for Android
9