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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A

    Supremo Remote Desktop

    Score6.6 out of 10
    N/AN/AN/A
    Pricing
    eVoiceSupremo Remote Desktop
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eVoiceSupremo Remote Desktop
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    eVoiceSupremo Remote Desktop
    Call Management
    Comparison of Call Management features of eVoice and Supremo Remote Desktop
    Feature
    eVoice
    8.8
    1 Ratings
    7% above category average
    Supremo Remote Desktop
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording9.01 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening9.01 Ratings00 Ratings
    Message alerts9.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eVoice and Supremo Remote Desktop
    Feature
    eVoice
    8.8
    1 Ratings
    10% above category average
    Supremo Remote Desktop
    -
    Ratings
    Video conferencing9.01 Ratings00 Ratings
    Audio conferencing9.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging9.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of eVoice and Supremo Remote Desktop
    Feature
    eVoice
    9.0
    1 Ratings
    13% above category average
    Supremo Remote Desktop
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Security
    Comparison of Security features of eVoice and Supremo Remote Desktop
    Feature
    eVoice
    -
    Ratings
    Supremo Remote Desktop
    7.3
    2 Ratings
    18% below category average
    Role-based user permissions00 Ratings7.32 Ratings
    Remote Administration
    Comparison of Remote Administration features of eVoice and Supremo Remote Desktop
    Feature
    eVoice
    -
    Ratings
    Supremo Remote Desktop
    5.5
    2 Ratings
    44% below category average
    File transfer00 Ratings6.82 Ratings
    Instant message00 Ratings6.82 Ratings
    Access to sleeping/powered-off computers00 Ratings4.12 Ratings
    Session record00 Ratings4.52 Ratings
    Annotations00 Ratings5.52 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of eVoice and Supremo Remote Desktop
    Feature
    eVoice
    -
    Ratings
    Supremo Remote Desktop
    7.7
    2 Ratings
    4% below category average
    Third-party software integrations00 Ratings7.72 Ratings
    Remote Access
    Comparison of Remote Access features of eVoice and Supremo Remote Desktop
    Feature
    eVoice
    -
    Ratings
    Supremo Remote Desktop
    6.1
    2 Ratings
    29% below category average
    Attended device access00 Ratings7.72 Ratings
    Unattended device access00 Ratings7.32 Ratings
    Mobile device access00 Ratings6.42 Ratings
    Virtual device access00 Ratings5.92 Ratings
    Multiple-display support00 Ratings5.92 Ratings
    Multiple concurrent sessions00 Ratings3.62 Ratings
    Best Alternatives
    eVoiceSupremo Remote Desktop
    Small Businesses
    CallFire
    Score9.7 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eVoiceSupremo Remote Desktop
    Likelihood to Recommend
    9.0
    (2 ratings)
    6.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    eVoiceSupremo Remote Desktop
    Likelihood to Recommend
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Nanosystems
    Supremo can be useful when systems are incompatible, as competitors sometimes need to have the latest operating system version, and Supremo is compatible with most. However, compared to competitors, it has more limited functions that could be improved, and the functions, while somewhat limited, could be optimized to improve performance and device control.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Nanosystems
    • Easy to use (Facilidad de uso)
    • Stable connection allowing for smooth operation (Estabilidad en la conexión permitiendo operar de manera fluida)
    • No limitations on being able to remotely manipulate the client's equipment you are assisting (Sin limitantes para poder manipular remotamente al equipo del cliente que asistas)
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Nanosystems
    • The basic plan only allows you to connect to one device
    • The connection can be improved in terms of stability and disconnections can be reduced.
    Incentivized
    Read full review
    Usability
    Ziff Davis Inc
    No answers on this topic
    Nanosystems
    Very comprehensive and one of the most stable remote control software programs on the market Muy completo y de los software para control remoto más estables en el mercado
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Nanosystems
    Supremo tends to be easier to use since it doesn't require installation or creating an account. Regarding compatibility with older operating systems like Windows, it tends to be one of the top choices because others are sometimes incompatible. Its execution tends to be lightweight, requiring minimal computer resources, and the most useful and basic functions are readily accessible.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    Nanosystems
    • Greater reach to provide support (Mayor alcance para brindar soporte)
    • Smooth service without data loss (Atención fluida y sin perdida de datos)
    Incentivized
    Read full review
    ScreenShots