Evolution Payroll vs. Proliant

We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.

Incentivized

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

• Payroll management
• Provides accurate employees' reports
• Helps us in tracking payroll taxes

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out.
• You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing.
• In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider.
• I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality.
• I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of).

Incentivized

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.

Incentivized

Super user friendly!

Incentivized

The ease of integration of Evolution Payroll with other essential platforms makes it a reliable and unique software for us. This software also distinguishes itself from others because it is easy to use and affordable. It has high-quality features that work very well for us when it comes to payroll management.

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• Accuracy is one amazing thing I love about Evolution Payroll.
• It collects data from other systems to make payroll management excellent
• It is affordable and reliable

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized