EXACT Dental Practice Management vs. Open Dental Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EXACT Dental Practice Management
Score 9.4 out of 10
N/A
EXACT is a dental practice management platform from Software of Excellence, a British company with offices in New Zealand and Australia. EXACT also contains marketing modules, including online reputation management and channel tracking to optimize patient (and prospect) communication.N/A
Open Dental Software
Score 5.5 out of 10
N/A
Open Dental Software in Portland offers digital charting and eprescribing, and document management, for dentists.N/A
Pricing
EXACT Dental Practice ManagementOpen Dental Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EXACT Dental Practice ManagementOpen Dental Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
EXACT Dental Practice ManagementOpen Dental Software
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
EXACT Dental Practice ManagementOpen Dental Software
Likelihood to Recommend
-
(0 ratings)
9.5
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
EXACT Dental Practice ManagementOpen Dental Software
Likelihood to Recommend
Software of Excellence
No answers on this topic
Open Dental Software
Open Dental [Software] is well suited to a practice that is willing to put time into customizing it to their needs. Since it is open-source software, it's not completely ready to use right out of the box, but comes with flexibility that other dental software lack. As such, you can make it work for whatever you need for your individual practice. If you're not super tech-savvy, they have a team that will help you with these customizations at a reasonable cost.
Read full review
Pros
Software of Excellence
No answers on this topic
Open Dental Software
  • User Interface is simple to learn
  • Integrates well with all imaging programs
  • Support techs are amazing, and remember your name when you call
  • It's cheaper than almost all alternatives, but the value is higher
  • Lots of plug-ins are available
  • Awesome user community of dentists that love to talk about how they've incorporated plug-ins and other features
  • Lots of reports to choose from, or you can make your own
Read full review
Cons
Software of Excellence
No answers on this topic
Open Dental Software
  • Open Dental [Software] has issues when users try to open more than one window at a time.
  • There is no way to copy/paste provider schedules, so you have to schedule each day individually.
Read full review
Likelihood to Renew
Software of Excellence
No answers on this topic
Open Dental Software
Our practice functions well using Open Dental [Software] and it's a very affordable option. So long as the customer service remains excellent and the price stays competitive, we have no reason to go through the hassle of changing software.
Read full review
Usability
Software of Excellence
No answers on this topic
Open Dental Software
Open Dental [Software] works great....until you try to open multiple windows. This is the one feature that needs serious improvement with the product. I've had to force quit/terminate the software more times than I can count because it froze when I tried to open up a second window to complete a task. Other than this one issue, it's a very usable product.
Read full review
Support Rating
Software of Excellence
No answers on this topic
Open Dental Software
Open Dental's customer support team has gone above and beyond for us. There was a 2-3 month period where we couldn't go more than 5 minutes without the software crashing - which was an issue with our server and not with their product. Despite it being our issue, the customer service team remained in constant contact with us and with our IT support company until the issue was resolved.
Read full review
Alternatives Considered
Software of Excellence
No answers on this topic
Open Dental Software
Open Dental is faster than the alternatives, and the support is much better with very low hold times. It's more customizable with lots of plug-ins available, although they aren't really needed. A strong user community group is available as well, where you can see different use cases and read up on experiences of other users of the software.
Read full review
Return on Investment
Software of Excellence
No answers on this topic
Open Dental Software
  • The cost of Open Dental is minimal, so ROI is huge.
Read full review
ScreenShots