Experian Reserved Response vs. Xurrent

Experian Reserved Response

Xurrent

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Experian Reserved Response	Score 0.0 out of 10	N/A	Experian's Reserved Response™ provides businesses guaranteed breach response staffing, infrastructure, and the readiness required to execute an customer-facing response.	N/A
Xurrent	Score 9.0 out of 10	Small Businesses (1-50 employees)	Xurrent, replacing the former Zenduty is an incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value.	$6 per month per user

Pricing

Experian Reserved Response

Xurrent

Editions & Modules

No answers on this topic

Starter: $6
per month per user
Growth: $16
per month per user
Enterprise: $25
per month per user

Offerings

Pricing Offerings
Experian Reserved Response	Xurrent
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

—

Discount available for annual pricing.

More Pricing Information

Features

Experian Reserved Response

Xurrent

Incident Response Platforms

Comparison of Incident Response Platforms features of Product A and Product B
	Experian Reserved Response - Ratings	Xurrent 9.5 1 Ratings 7% above category average
Company-wide Incident Reporting	00 Ratings	10.01 Ratings
Integration with Other Security Systems	00 Ratings	10.01 Ratings
Attack Chain Visualization	00 Ratings	9.01 Ratings
Centralized Dashboard	00 Ratings	10.01 Ratings
Machine Learning to Prevent Incidents	00 Ratings	9.01 Ratings
Live Response for Rapid Remediation	00 Ratings	9.01 Ratings

Best Alternatives
	Experian Reserved Response	Xurrent
Small Businesses	ThreatDown, powered by Malwarebytes Score 9.3 out of 10	ThreatDown, powered by Malwarebytes Score 9.3 out of 10
Medium-sized Companies	CrowdStrike Falcon Score 9.1 out of 10	CrowdStrike Falcon Score 9.1 out of 10
Enterprises	CrowdStrike Falcon Score 9.1 out of 10	CrowdStrike Falcon Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Experian Reserved Response	Xurrent
Likelihood to Recommend	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	Experian Reserved Response	Xurrent
Likelihood to Recommend	Experian No answers on this topic	Xurrent Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts. Incentivized YG Yatin Garg Product Manager Read full review
Pros	Experian No answers on this topic	Xurrent Real time alerts on critical events Incidents management Tasks delegations and personalised communications Incentivized YG Yatin Garg Product Manager Read full review
Cons	Experian No answers on this topic	Xurrent Escalation option is limited, only straightforward top down even after re-assigning Override interface is confusing Lack of mobile app alerts and notifications Incentivized YG Yatin Garg Product Manager Read full review
Alternatives Considered	Experian No answers on this topic	Xurrent Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates. Incentivized YG Yatin Garg Product Manager Read full review
Return on Investment	Experian No answers on this topic	Xurrent Decreased incidents by 40% Decrease in incident resolution and escalation time by 50% Increase in CSAT score by 40% Incentivized YG Yatin Garg Product Manager Read full review
ScreenShots		Xurrent Screenshots