TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    expert.ai NL Suite

    Score10 out of 10
    N/AThe expert.ai NL Suite (formerly Cogito Intelligence Platform (CIP) from Expert System, rebranded expert.ai) performs analysis of unstructured data sets to organize, discover and explore information in order to support intelligence workflows by providing actionable insight as data emerges. CIP leverages Artificial Intelligence based on full Natural Language Understanding to automatically comprehend and process concepts in text. By assigning the correct meaning to words based on context, CIP…N/A

    Pulsar CORE

    Score10 out of 10
    N/APulsar is a social media monitoring platform offering social listening, owned channels analytics, and social CRM. Customers use Pulsar for brand tracking and campaign measurement. The platform includes 4 tools: TRAC: Social media listening across topics, audiences and content diffusion. CORE: Owned channels analytics to measure your content performance and audience growth. FLOW: Social customer relationship management and social media publishing. TEAM: Analyse your internal social networks…

    $1,200

    150,000 mentions

    Pricing
    expert.ai NL SuitePulsar CORE
    Editions & Modules
    No answers on this topic
    TRAC (starter package)
    $1,200
    150,000 mentions
    Offerings
    Pricing Offerings
    expert.ai NL SuitePulsar CORE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Prices listed are on a 'starting from' basis. All TRAC packages have unlimited user log-ins, unlimited search queries and are charged on the amount of mentions pulled in. Bespoke packages are available.
    More Pricing Information
    Best Alternatives
    expert.ai NL SuitePulsar CORE
    Small Businesses
    No answers on this topic
    Mention
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Mention
    Score8 out of 10
    Enterprises
    No answers on this topic
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    expert.ai NL SuitePulsar CORE
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    expert.ai NL SuitePulsar CORE
    Likelihood to Recommend
    expert.ai (formerly Expert System)
    Existing body of data regarding our demographic targets, including social media, so for our psychographic targets, quite helpful. Alerts assist us in anticipating specific market demands. Yet AI is in its infancy so Cogito can only go as far as beta can go.
    Incentivized
    Read full review
    Pulsar
    I think that Pulsar is a good tool for brands or agencies who have a set list of competitors or subbrands that they are looking to do a monthly/weekly comparison of engagement metrics. When you have the brand account inputted, the data is shown in a visually tangible way and easy to comprehend.
    Incentivized
    Read full review
    Pros
    expert.ai (formerly Expert System)
    • Humongous amounts of data can be found
    • Autonomous
    • Gives us actionable data and market insights and ideas
    Incentivized
    Read full review
    Pulsar
    • Track engagements over time
    • Easy to use interface
    • Modern and updated display
    Incentivized
    Read full review
    Cons
    expert.ai (formerly Expert System)
    • 500k bits of data is a lot.
    • Visualization is good but there is room for more refinement.
    • Harnesses AI, yet more potential there.
    Incentivized
    Read full review
    Pulsar
    • Unfortunately, when exporting data it is often hard to read in an easy format.
    • I've used other tools where you can get historical data once you put into the tool but Pulsar cannot do that.
    Incentivized
    Read full review
    Usability
    expert.ai (formerly Expert System)
    No answers on this topic
    Pulsar
    Pulsar is not a complex tool by any means. The interface is updated and comprehensive, and I've used multiple tools in the past where the interface was very outdated and exporting data was often a difficult process since it was not well organized. The tool works well in visualizing complex data.
    Incentivized
    Read full review
    Performance
    expert.ai (formerly Expert System)
    Fast with just a few clicks and quite breathtaking what it finds. Beware you cannot search, only find!
    Incentivized
    Read full review
    Pulsar
    No answers on this topic
    Support Rating
    expert.ai (formerly Expert System)
    No answers on this topic
    Pulsar
    I have not had to reach out to Pulsar support before but my coworkers have and said the support was good.
    Incentivized
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    Alternatives Considered
    expert.ai (formerly Expert System)
    We were primitive using Salesforce, and while it is great, Cogito is a laser.
    Incentivized
    Read full review
    Pulsar
    I think that Pulsar is one of the more updated platforms that I have used and the metrics exported/shown in the dashboard are accurate. I think that some tools report inaccurate metrics gathered from social media platforms due to the new APIs, something that often causes confusion and lack of clarity.
    Incentivized
    Read full review
    Return on Investment
    expert.ai (formerly Expert System)
    • Identified new psychographic and demographic targets.
    • Kept us in the tide of social media as it breaks.
    • Improved our bottom line at least 7% so far.
    Incentivized
    Read full review
    Pulsar
    • Input into our algorithm for brand strength and stature
    • Quick engagement tracking
    Incentivized
    Read full review
    ScreenShots

    Pulsar CORE Screenshots

    Screenshot of The activity dashboard gives you a thorough snapshot of all the key numbers in your datasetScreenshot of Pulsar TRAC advanced location detection gives you up to 100% geo-localised data by city, country and GPS coordinatesScreenshot of The Network map visualizes the engagement patterns within your audience and identifies the most influential usersScreenshot of Slice and dice the data with contextual, behavioural and content filtersScreenshot of See the bigger picture. Pulsar CORE gives you integrated brand-level metrics across all owned channels, so you can measure the total reach and engagement you're getting.