TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Extole

    Score8 out of 10
    N/AN/AN/A

    NextBee

    Score8.4 out of 10
    N/ANextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics.

    $149

    per user/per month

    Pricing
    ExtoleNextBee
    Editions & Modules
    No answers on this topic
    NextBee
    $149
    per user/per month
    Offerings
    Pricing Offerings
    ExtoleNextBee
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ExtoleNextBee
    Considered Both Products
    Extole
    No answer on this topic
    NextBee
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    User Ratings
    ExtoleNextBee
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.5
    (7 ratings)
    User Testimonials
    ExtoleNextBee
    Likelihood to Recommend
    Extole
    Anyone that has a business with a high NPS score should take advantage of this acquisition channel. If your business isn't promotional in nature (i.e., doesn't offer discounts), this type of program may not be as effective. It is important for both the advocate and the recipient to get something out of it. If only the advocate gets rewarded, it will likely diminish your returns.
    Read full review
    NextBee
    I took this to encourage our work to share the social media and generate discussion concerning them. In a relaxing manner, the Overall task was performed hassle-free. A 360-degree solution that included retention, improving lifetime value, and much more was quite realistic to achieve the business goal.
    Incentivized
    Read full review
    Pros
    Extole
    • Track advocates and reward friends.
    • Fraud prevention/Abuse of incentive program.
    • Reporting is easy and provides good insights.
    Read full review
    NextBee
    • One of the best workflows management available
    • It offers omni-channel marketing
    • Best UX/UI available to work with
    • Very easy to use
    Incentivized
    Read full review
    Cons
    Extole
    • Lacks geo filtering capabilities (i..e, ability to serve refer a friend only to visitors from specific countries). Our team had to put that logic in place on our side instead of relying on Extole.
    • Platform requires assistance from account manager for some actions/features that should be in the hand of the client.
    • Quality Control has been an issue at time. Our program has gone down because a new global platform update went out and affected our implementation. Extole has been responsive in these types of incidents, but that should not happen.
    Read full review
    NextBee
    • Interface can run a bit slow at times
    • Constant improvement of the platform is a good thing, but it requires ongoing learning
    • The platform is weak on workflow process establishment
    Incentivized
    Read full review
    Alternatives Considered
    Extole
    More robust on fraud side. Good support.
    Read full review
    NextBee
    I use NextBee because i found it more helpful and full of incredible features which requires for a business to work with and increase there customer base and profitability. So i strongly recommend NextBee for large, medium and small size businesses who are looking for a remarkable software for social Engagements and reward programs.
    Incentivized
    Read full review
    Return on Investment
    Extole
    • It took a few months to become ROI positive with Extole, but the ROAS has been good since. It probably represents about 2% of our new customers per month.
    Read full review
    NextBee
    • Nextbee is a marvelous piece of software that supports businesses in creating a community based on our specialization.
    • A 360-degree strategy is used, which includes increasing lifetime value, new acquisitions, and far more.
    Incentivized
    Read full review
    ScreenShots