Extole vs. NextBee

Anyone that has a business with a high NPS score should take advantage of this acquisition channel. If your business isn't promotional in nature (i.e., doesn't offer discounts), this type of program may not be as effective. It is important for both the advocate and the recipient to get something out of it. If only the advocate gets rewarded, it will likely diminish your returns.

I took this to encourage our work to share the social media and generate discussion concerning them. In a relaxing manner, the Overall task was performed hassle-free. A 360-degree solution that included retention, improving lifetime value, and much more was quite realistic to achieve the business goal.

Incentivized

• Track advocates and reward friends.
• Fraud prevention/Abuse of incentive program.
• Reporting is easy and provides good insights.

• One of the best workflows management available
• It offers omni-channel marketing
• Best UX/UI available to work with
• Very easy to use

Incentivized

• Lacks geo filtering capabilities (i..e, ability to serve refer a friend only to visitors from specific countries). Our team had to put that logic in place on our side instead of relying on Extole.
• Platform requires assistance from account manager for some actions/features that should be in the hand of the client.
• Quality Control has been an issue at time. Our program has gone down because a new global platform update went out and affected our implementation. Extole has been responsive in these types of incidents, but that should not happen.

• Interface can run a bit slow at times
• Constant improvement of the platform is a good thing, but it requires ongoing learning
• The platform is weak on workflow process establishment

Incentivized

More robust on fraud side. Good support.

I use NextBee because i found it more helpful and full of incredible features which requires for a business to work with and increase there customer base and profitability. So i strongly recommend NextBee for large, medium and small size businesses who are looking for a remarkable software for social Engagements and reward programs.

Incentivized

• It took a few months to become ROI positive with Extole, but the ROAS has been good since. It probably represents about 2% of our new customers per month.

• Nextbee is a marvelous piece of software that supports businesses in creating a community based on our specialization.
• A 360-degree strategy is used, which includes increasing lifetime value, new acquisitions, and far more.

Incentivized