One of the best customer engagement platform
March 29, 2022

One of the best customer engagement platform

Zain Ali | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with NextBee

The following platform has helped our business to gain the loyalty of our customers and the performance of our employees. It has helped us to manage our referral programs and carry out different campaigns of marketing which have helped us to gain and retain customers. We have conducted different campaigns based on the interests of our customers.
  • One of the best workflows management available
  • It offers omni-channel marketing
  • Best UX/UI available to work with
  • Very easy to use
  • Too many features available can be confusing at times
  • Requires training for creating dashboards
  • Integration with HubSpot CRM
  • Great support available
  • Relatively not expensive
  • NextBee allowed our website to have 30% more traffic than usual
  • The engagement by our current customers have increased
  • The sales have been impacted as customer loyalty has increased and we have seen repeated purchases by customers

Do you think NextBee delivers good value for the price?

Yes

Are you happy with NextBee's feature set?

Yes

Did NextBee live up to sales and marketing promises?

Yes

Did implementation of NextBee go as expected?

I wasn't involved with the implementation phase

Would you buy NextBee again?

Yes

Our business wanted to keep our employees motivated to perform and also our customers to be loyal to us and spread our business and earn rewards. NextBee has allowed us to offer a win-win for all, it has gained our social following to be more improved and engaging and has gained greater traffic to our website