EZPro Service Desk vs. Freshservice
EZPro Service Desk vs. Freshservice
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
EZPro Service Desk | N/A | EZPro is a cloud-based service management software. It automates and simplifies incident, service, problem and change management for service desk and other operations. It is a complete solution for an entire organization. | $19 Monthly per agent wih unlimited users | |
Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User |
EZPro Service Desk | Freshservice | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
EZPro Service Desk | Freshservice | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
EZPro Service Desk | Freshservice | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
EZPro Service Desk | Freshservice | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.0 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 9.1 (6 ratings) |
Support Rating | - (0 ratings) | 8.4 (77 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Ease of integration | - (0 ratings) | 7.3 (1 ratings) |
EZPro Service Desk | Freshservice | |
---|---|---|
Likelihood to Recommend | EZPro No answers on this topic | Freshworks Inc |
Pros | EZPro No answers on this topic | Freshworks Inc |
Cons | EZPro No answers on this topic | Freshworks Inc |
Likelihood to Renew | EZPro No answers on this topic | Freshworks Inc |
Usability | EZPro No answers on this topic | Freshworks Inc |
Support Rating | EZPro No answers on this topic | Freshworks Inc |
Implementation Rating | EZPro No answers on this topic | Freshworks Inc |
Alternatives Considered | EZPro No answers on this topic | Freshworks Inc |
Return on Investment | EZPro No answers on this topic | Freshworks Inc |
ScreenShots | EZPro Service Desk Screenshots | Freshservice Screenshots |