ezTalks vs. MaestroConference

Earlier I was using Skype, but then my colleagues started using it; I found it pretty impressive with all its features which include high video, and audio quality, the ability to share screen or whiteboard and send instant messages. I'm a Team Lead at Cynet Systems and managing a team of 8. EZ Talks made work quite easy to connect to my team members.

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This is best suited for webinars where you want increase participant engagement. Maestroconference has helped us avoid the type of webinar where the presenter has no idea if people are listening and participants often lose interest and end up checking email. The interaction level can become extremely high leading to increased engagement, satisfaction and buy-in.

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• High quality video and audio.
• Fluid group chat of video / audio / instant messaging.
• Screen sharing and annotations.
• Whiteboard and collaboration.
• Record and play.
• Share Powerpoint presentations.
• Scheduling function, scheduling also allows the organizer to know who will attend and who will not.

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• The number one strength of Maestro Conference is the ability for the host to create "break out" groups where members of the call can interact with each other in smaller groups as if they were in an in-person conference.
• Another quality of Maestro Conference that I love is the fact that the host can then "weave in and out" of the different break out groups, listening in, providing support and getting feedback. It's an incredibly tool that Maestro offers.
• Lastly I think Maestro Conference has excellent customer service.

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• The free trial plan can be increased from 40 mins.
• Free version doesn't allow to record the session

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• The call sound quality was often pretty poor, and we had a lot of trouble with calls being dropped. Over the years I would periodically throw in the towel and go back to Free Conferencing just to have reliable quality. But they only have 3 of 4 breakout rooms and I couldn't conduct the rooms easily. Then I try MC again to see if the engineering had improved. It was like a wave. Sometimes better, sometimes worse.
• The conductor interface has an annoying glitch wherein we could not change a persons attribute fields on the fly. I would interview my callers and assign them to one class or another based on their answers, and the partner up people into breakout rooms based on their answers. This meant editing the two attribute fields , and it just plain didn't work 75% of the time.
• Maestro Conference repositioned its business away from small educators like me, to large organizations like political action committees. The price became too high for me, and it just no longer made sense. I repositioned my product to work with less expensive and less complicated solutions.
• The add on features, like recording each conference room, were insanely expensive.
• VOIP and MC didn't mix. The MC dialer never worked. Neither did Skype. This meant that my international callers were out of luck. This was FRUSTRATING to say the least. Now I just use Skype. A picture is worth a thousand words.

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we have found no other company with the technology that allows us to conduct webinars with this level of interactivity. We've also been watching as the company has added on addtional functionality and are very please with how it is developing.

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It offers features to improve the call, like file-sharing, meeting preparation tools, multichannel communication, and communication management, which helps you get great service in online meetings without any problem. Technical support is really helpful; they'd resolve your queries in no time, unlike other tools. It also runs smoother than other tools which are mentioned above and give's you the best experience connecting to your fellow workers.

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Maestro Conference is the only service I know that allows you to create break out groups and allow participants to actively engage with each other and with the host. It is the most like an "in-person" event of any service I have used. And the customer service has always been excellent

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• High quality audio and video, this allows us to use ezTalks frequently for meetings and large virtual conferences.

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• When the monthly call with breakout rooms was working well I had a lot of good conversion. When it was not, because of sound quality of dropped calls, I was giving people a poor experience. Since I was using MC as the centerpiece of my TRIAL calls, it was a two edged sword.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info