Likelihood to Recommend It is particularly good for practices with multiple veterinarians as it allows for easy collaboration and communication among team members. The comprehensive medical record-keeping system, appointment scheduling tools, and inventory management features make it easy to manage a busy practice when a case can require ongoing management between multiple vets. Conversely, less tech-savvy users will probably find that the software has a steep learning curve. It will typically require someone who is already well-versed in the software to teach the other employees in the clinic.
Read full review Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave
Read full review Pros VOIP Phone System Automated Appointment Reminders Phone Call Analytics Flexible customization options for phone system and appointment reminders Inbound customer phone call and text message management Auto-reply via text message from missed call Phone call recordings for quality control Integrated Fax Read full review Cons Analytics and Reporting Email Communications System Reliability Read full review Alternatives Considered In RxWorks and Clinic-ware, only one user can access a record at any particular time. RxWorks has very inefficient and over-complicated menu that requires many clicks to navigate. They do not have a tab feature to allow users to juggle a few cases at a time, which is quite common in clinical practice. They have very limited custom templates. The visual layout of the software is relatively poor.
Read full review Better phone systems than Comcast. More streamlined and easier to use than
Solutionreach with a more focused feature set. Integrates with Nextech.
Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience
Read full review Return on Investment Flexible control over phone system and call groups and routing Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish) Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times Read full review ScreenShots