Facebook Live vs. Social Chat

Facebook Live

Social Chat

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Facebook Live	Score 8.7 out of 10	N/A	Facebook supports livestreaming on its own platform, with Facebook Live. Users can go live on Facebook to broadcast a conversation, performance, Q&A or virtual event.	N/A
Social Chat	Score 0.0 out of 10	N/A	Social Chat helps brands to forge meaningful connections with their customers. Through Live Commerce - embedding Live Video Shopping into customers' purchase experiences - brands can create onsite communities where customers can learn, converse and connect with the brand. In turn, brands get the data behind the interactions and conversions to further optimize the experiences for the users both on the site and through CRM channels for best-in-class branding and performance ROI. Social…	$49 per month

Pricing

Facebook Live

Social Chat

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Facebook Live	Social Chat
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

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Intended to grow and scale with your Live Commerce strategy, Social Chat plans are a mix for all sizes of business.

More Pricing Information

Best Alternatives
	Facebook Live	Social Chat
Small Businesses	OBS Studio Score 8.8 out of 10	OBS Studio Score 8.8 out of 10
Medium-sized Companies	Zoom Events & Webinars Score 8.5 out of 10	Zoom Events & Webinars Score 8.5 out of 10
Enterprises	Zoom Events & Webinars Score 8.5 out of 10	Zoom Events & Webinars Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Facebook Live	Social Chat
Likelihood to Recommend	9.0 (3 ratings)	- (0 ratings)
Usability	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	Facebook Live	Social Chat
Likelihood to Recommend	Meta Platforms Inc Facebook live works well if you want to broadcast a meeting, webinar, or event to a lot of people, giving them an opportunity to interact in the comments. If you're looking for something more internal or don't want the information to be public, don't use Facebook live. It's great for broadcasts! Incentivized Molly Pelic Google Ad Grant Manager Read full review	Social Chat No answers on this topic
Pros	Meta Platforms Inc Communication between people in the same company People connected Incentivized Juan Alberto Gallego Huecas Pre-Sales Manager Read full review	Social Chat No answers on this topic
Cons	Meta Platforms Inc Internet connection issues User friendliness Graphical user interface Audio video synchrony Incentivized Dr. ROOPESH RAO Head Industry Institute Initiatives/Training and Placement Officer Read full review	Social Chat No answers on this topic
Usability	Meta Platforms Inc It is easy to use, quite intuitive. I miss some documentation for the configuration, especially the access security. Incentivized Juan Alberto Gallego Huecas Pre-Sales Manager Read full review	Social Chat No answers on this topic
Alternatives Considered	Meta Platforms Inc Facebook Live is similar to StreamYard, although it serves a slightly different purpose. We like using both together. StreamYard can allow you to bring multiple people into the Facebook live stream, although offers some new glitches as well. Facebook live is smoother and works better for our advertisement / informational broadcasts. Incentivized Molly Pelic Google Ad Grant Manager Read full review	Social Chat No answers on this topic
Return on Investment	Meta Platforms Inc Higher coverage Higher cost for setup of equipment Mobile phone gives limited screen coverage Live streaming has 2 second delay Incentivized Dr. ROOPESH RAO Head Industry Institute Initiatives/Training and Placement Officer Read full review	Social Chat No answers on this topic
ScreenShots		Social Chat Screenshots