Facilitron vs. MicroMain

We use Faciliatron every day. If I need assistance,
I can call my Rep. They do free training as well. It is very user friendly, even those of use who are not really tech savy, love the ease of making a reservation on Facilitron. Work Order system is straight forward.

Incentivized

Overall, MicroMain has lots of features and flexible to use as an integration solution in the company. There are some area need improvement. MicroMain support has fast response time and is always helpful when we have issues. The workaround will be suggested for any problems we have. Their development team always find improvement and listen to their client voices to make their CMMS a better solution.

Incentivized

• Amazing Customer Service
• User friendly
• Staff is local

Incentivized

• The design is flexible to set up assets hierarchy.
• PMWO is easy to set up.
• Can manage multiple sites and locations.
• Can manage projects within MicroMain

Incentivized

• It goes down a lot
• Sometimes the areas we need to use to reserve space are not listed
• Sometimes program just spins

Incentivized

• The spec sheet is difficult to set and attach to PMWO.
• Inspection cannot be grouped and is difficult to categorize and assign to each PMWO based on the asset type.
• Part inventory is subtracted only when WO is closed. It should be subtracted as soon as it's reserved by WO or PMWO. This cause the inaccuracy of the number of parts available in stock.

Incentivized

We love it. Grace V., our Rep is amazing. It is extremly user friend and easy to use. We have actually received compliments on how easy it is to use. Both the Work Order Portion and the Facilities potion are user friendly, especially for those of use who are not tech savy

Incentivized

MicroMain has more features and more flexible to use. Multiple locations are allowed. Parts inventory can be set up easily. Asset hierarchy can be easy to manage. Software can be centralized and standardized across departments within the company. We currently use it for multiple product lines across departments and facility maintenance. Overall, it's easy to implement and streamline throughout the company.

Incentivized

• Its made our life easier
• Sometimes the porgram takes a long time to load
• Our Rep is always there to answer our questions

Incentivized

• MicroMain helps move from paper-based to paperless system.
• MicroMain helps reduce 1000+ hours per year for technician on administration work and the technician can focus on their real work in production.
• Their paperless system saves 2000+ paper sheets per year used to print PMWO, WO and Spec sheet.
• Parts inventory is closed to real-time which helps PO processing to be more effective.

Incentivized