Fairwalter vs. VTS

VTS is well suited for any leasing environment; we use it exclusively for our in-house team, but it is also very functional for brokers and outside agents. We have some people who travel extensively, and they are able to keep abreast of activity through the mobile functionality of VTS. It provides a good set of email digests and reports on key items such as lease expirations and daily activities.

Incentivized

• Provides real-time detailed reporting to our clients.
• Allows team collaboration and keeps everyone on task and organized.
• VTS is specifically customized for our day to day business transactions which allows for our team complete business transactions in a timely and efficient manner.

Incentivized

• Uploading market data is difficult. They still have you email a document to them.
• Fluidity of pricing. This is getting better, but it's still a bit awkward. On my end, we pay by the square foot. But we have a multi-year contract, so it's annoying to have to continually work on the billing as our portfolio trades and acquisitions are finalized.
• Self help section. Emailing support is very quick and easy. Generally you get correct and helpful information very quickly. But their knowledge library is not robust enough yet.

Incentivized

We looked at a number of products when making the decision to go with VTS. What we found was that most of the other products in the space were either real estate addons to SalesForce, or an additional module to a software that was focused on another use, like accounting or property management. VTS was the only product we reviewed that was born, bred, and focused on commercial real estate. It became apparent that it was best in breed at the time, and they have been aggressive at making product enhancements and continuous improvement to stay the leader in their space.

Incentivized

• VTS has helped with efficiencies.

Incentivized