VTS Reviews

5 Ratings
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Score 9.6 out of 101

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Reviews (1-4 of 4)

Dan Brandon profile photo
Score 10 out of 10
Vetted Review
Verified User
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VTS is being used as the primary leasing tool for my Leasing Representatives (all of whom are in-house), and the primary management tool for me as the Director of Leasing. It is a key source of pipeline information for our executives, who can get real-time updates as well as daily email digests of deals that are active in the pipeline. Leasing is the only department that is adding data and updates to VTS, while other departments, such as Finance, Asset Management, and Business Management utilize VTS as an information source.

One of the largest business issues it addresses is speed of information throughout the organization. Rather than emails, calls, or meetings, I can see what is going on with active deals and available spaces from my desktop, phone, or tablet. My COO also looks to VTS for information on activity. It provides a single reference point for leasing deals, and brings transparency and awareness when there are snags,and when there are successes.
  • Pipeline activity tracking - real time information at every user's fingertips.
  • Deal analytics - provides quick computations on key deal metrics. If all of the data is entered in, the work that used to be done manually or not at all appears immediately, so assessments and adjustments can be made quickly.
  • History of the deal - each note or proposal is stored in a single place, where it can be referenced, which can be a big help on deals that are complicated and have a great deal of back and forth. You don't have to search through emails in a folder.
  • Tenant Relationship Manager puts all of the leases and deals with a given tenant on a single page, so you can quickly see information on your key tenants, when current leases expire, and what deals are in the pipeline.
  • VTS is still growing in its features on retail properties. As a product that originated in the office and broker world, it has had a learning curve for shoppiong centers. It has made great progress in the 2+ years we've been on the system, and there is more to come.
  • The defaults for the dashboards go into a longer time frame than how we look at production and leasing activity. We are year-to-date driven, and that view isn't readily available on the dashboards.
  • We are still working on getting Deal Approval flow active in our organization. We have a two-round approval process, and VTS currently is structured for a single approval round. We are finding ways to make it work, but it's still a workaround.
VTS is well suited for any leasing environment; we use it exclusively for our in-house team, but it is also very functional for brokers and outside agents. We have some people who travel extensively, and they are able to keep abreast of activity through the mobile functionality of VTS. It provides a good set of email digests and reports on key items such as lease expirations and daily activities.
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Jennifer Carrigan profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
My entire firm utilizes VTS, and we also share certain permissions in VTS to users from vendor firms. We manage a portfolio of approximately 4.5 million square feet. VTS is a central database for us for internal employees (property owner, property managers, leasing coordinators, accountants) and external vendors (investors, brokerage firms, architects). In addition to manual input of data, we synch automatically with our accounting software, Yardi.
  • Automatic synch with our accounting system, Yardi. This is crucial, as it means that everyone is working from the same set of information.
  • Ease of use, especially with speed. VTS can be as robust as you need it to be. But if you literally have 2 seconds, you can jot a quick note into a prospect's record.
  • Mobile app. The app is so fantastic. Being out in the field and being able to look up a stacking chart or a lease option immediately is key for me. They do this very well.
  • Uploading market data is difficult. They still have you email a document to them.
  • Fluidity of pricing. This is getting better, but it's still a bit awkward. On my end, we pay by the square foot. But we have a multi-year contract, so it's annoying to have to continually work on the billing as our portfolio trades and acquisitions are finalized.
  • Self help section. Emailing support is very quick and easy. Generally you get correct and helpful information very quickly. But their knowledge library is not robust enough yet.
VTS allows us to take a more holistic approach to a building. We can see the full stacking chart, see vacancies, see market demand, and see suite activity at a glance. It makes it easier for us to strategize when contemplating a tenant move, for instance. VTS is also fantastic for our investors. We don't even put together formal reports for them any longer - we just run a VTS report for them!
Read Jennifer Carrigan's full review
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March 01, 2019

VTS - Leasing Tool

Score 9 out of 10
Vetted Review
Verified User
Review Source
VTS has been very helpful tracking the lifecycle of prospects and renewals. It has streamlined the processes and allows for much easier collaboration and reduces the need to send emails and ask questions for updates. The ability to see the status and any current notes at a quick glance is very helpful.
  • VTS shows vacancies and occupied suites well - great for quick reference.
  • Standard "Stage" categories are helpful to group & prioritize.
  • Being able to see the multiple proposals on one screen & view the evolution of the deal is helpful.
  • More customizable views.
  • Custom fields would be nice.
VTS has been helpful to highlight the demand (or lack of demand) for a particular office suite. If there has been interest, but no lease signed for a period of time, we need to evaluate why this is occurring. If there are multiple prospects interested in the same suite, VTS helps keep that information organized.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We use VTS daily to keep track of all our business transactions and to effectively communicate business activity with clients. VTS is being used by our department and in some other departments with the organization. VTS keeps us organized and helps us target and keep track of deal flow and opportunities.
  • Provides real-time detailed reporting to our clients.
  • Allows team collaboration and keeps everyone on task and organized.
  • VTS is specifically customized for our day to day business transactions which allows for our team complete business transactions in a timely and efficient manner.
  • New developments such as the stacking diagram could be improved.
  • Converting existing tenants into deals could be improved.
  • Overall flow of entering data can sometimes be glitchy.
- Perfect for Landlord representation.
- Less appropriate for someone doing sales transactions.
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VTS Scorecard Summary

About VTS

VTS is an asset management and leasing platform built to provide real-time portfolio analytics to landlords and brokerage firms. VTS allows brokers and landlords to manage deal activity, a desktop or mobile device.

VTS Technical Details

Operating Systems: Unspecified
Mobile Application:No