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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FastCall

    Score8.3 out of 10
    N/AFastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    FastCallHearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FastCallHearsay, now part of Yext
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FastCallHearsay, now part of Yext
    Preview Dialer
    Comparison of Preview Dialer features of FastCall and Hearsay, now part of Yext
    Feature
    FastCall
    8.0
    1 Ratings
    9% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Contact preview7.01 Ratings00 Ratings
    Dialer-CRM integration10.01 Ratings00 Ratings
    Call notes & tags6.01 Ratings00 Ratings
    Automatic call logging9.01 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of FastCall and Hearsay, now part of Yext
    Feature
    FastCall
    7.9
    1 Ratings
    3% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Outbound dialing9.01 Ratings00 Ratings
    Inbound routing9.01 Ratings00 Ratings
    Custom caller ID8.01 Ratings00 Ratings
    Click-to-call5.01 Ratings00 Ratings
    Recorded voicemail drop10.01 Ratings00 Ratings
    Dialer contact import7.01 Ratings00 Ratings
    Campaign & list management7.01 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of FastCall and Hearsay, now part of Yext
    Feature
    FastCall
    6.3
    1 Ratings
    19% below category average
    Hearsay, now part of Yext
    -
    Ratings
    Follow-up calls6.01 Ratings00 Ratings
    Dialer reporting & analytics6.01 Ratings00 Ratings
    Dialer compliance7.01 Ratings00 Ratings
    Best Alternatives
    FastCallHearsay, now part of Yext
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FastCallHearsay, now part of Yext
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FastCallHearsay, now part of Yext
    Likelihood to Recommend
    Fastcall
    FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
    Incentivized
    Read full review
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Pros
    Fastcall
    • Pre-recorded voicemails.
    • Call logs.
    • User-friendly experience.
    Incentivized
    Read full review
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    Fastcall
    • Cannot press [enter] to call, you need to manually click on the call button
    • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
    Incentivized
    Read full review
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Usability
    Fastcall
    No answers on this topic
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Support Rating
    Fastcall
    No answers on this topic
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Alternatives Considered
    Fastcall
    I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
    Incentivized
    Read full review
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Return on Investment
    Fastcall
    • Saves time when calling and leaving many voicemails.
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    ScreenShots