FastCall makes Calls Fast!
June 16, 2019

FastCall makes Calls Fast!

Marisa J. Levy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with FastCall

FastCall is used by our borrower services team, as well as by myself in investor services. I like that I can leave pre-recorded voicemails using FastCall integrated with Salesforce! It has saved so much time, not to mention vocal cord effort, not to have to leave hundreds of personalized voicemails a day! I have thoroughly appreciated just how easy it is to use Fastcall. It's also super easy to look at my call log for the day, and see at a glance if I was able to make contact with an investor, or if I left a voicemail, etc. Furthermore, FastCall is super user-friendly & has been a great addition to our team.
  • Pre-recorded voicemails.
  • Call logs.
  • User-friendly experience.
  • Cannot press [enter] to call, you need to manually click on the call button
  • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
  • Saves time when calling and leaving many voicemails.
I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.

FastCall Feature Ratings

Contact preview
7
Dialer-CRM integration
10
Call notes & tags
6
Automatic call logging
9
Outbound dialing
9
Inbound routing
9
Custom caller ID
8
Click-to-call
5
Recorded voicemail drop
10
Dialer contact import
7
Campaign & list management
7
Follow-up calls
6
Dialer reporting & analytics
6
Dialer compliance
7