Best suited to conduct remote interviews that are moderated and facilitated by the interviewer/researcher.
Not the best if you want to do it unmoderated, there are much more sophisticated tools out there. Unfortunately, for a design research team that does both these kids of research, it can be hard to get budgets to get two softwares and hence the Unmoderated Feature can seem super undercooked and doesn’t really do the job.
It's lightweight and easy to use. Very intuitive, anyone can figure it out without reading any documentation. Excellent UI and plenty of helpful options to acheive your goals.
Fast stone can be used without an internet connection as it is a stand alone installable software. It also loads up super fast and takes less time to do tasks than other image editing applications.
Zoom was way more expensive and it o is designed to other things apart from just running qualitative interviews. It also requires a different kind of approval and different approval processes to go through when trying to get it simply for qualitative research purposes.
Lookback records, scribes, helps observe and provides a sentiment check as well in the price that it does
