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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FastStone

    Score10 out of 10
    N/AN/AN/A

    Lookback

    Score7.6 out of 10
    N/ALookback is a UX research platform for mobile & desktop moderated and unmoderated research, from the company of the same name in Palo Alto.N/A
    Pricing
    FastStoneLookback
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FastStoneLookback
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FastStoneLookback
    Small Businesses
    Sendspark
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FastStoneLookback
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FastStoneLookback
    Likelihood to Recommend
    FastStone
    Building email templates with images. Uploading images to file servers for hot linking. Utilizing images for the web (website, social media).
    Incentivized
    Read full review
    Lookback
    Best suited to conduct remote interviews that are moderated and facilitated by the interviewer/researcher.
    Not the best if you want to do it unmoderated, there are much more sophisticated tools out there. Unfortunately, for a design research team that does both these kids of research, it can be hard to get budgets to get two softwares and hence the Unmoderated Feature can seem super undercooked and doesn’t really do the job.
    Otherwise it’s a great tool
    Incentivized
    Read full review
    Pros
    FastStone
    • Resizes images
    • Saves on file size
    • Converts image types
    • Rename / Batch rename images
    Incentivized
    Read full review
    Lookback
    • Organization of user interviews
    • Sharing of interviews across the team
    • Creating highlights of insights
    Incentivized
    Read full review
    Cons
    FastStone
    • There is literally no room for improvement. It's the best lightweight image management software out there.
    Incentivized
    Read full review
    Lookback
    • Unmoderated interviews is still under cooked as a feature
    • The process of how participants have to download an app to start an interview is a large friction point for us
    Incentivized
    Read full review
    Usability
    FastStone
    It's lightweight and easy to use. Very intuitive, anyone can figure it out without reading any documentation. Excellent UI and plenty of helpful options to acheive your goals.
    Incentivized
    Read full review
    Lookback
    Once you understand how the interface works, it works great, but there is a learning curve
    Incentivized
    Read full review
    Alternatives Considered
    FastStone
    Fast stone can be used without an internet connection as it is a stand alone installable software. It also loads up super fast and takes less time to do tasks than other image editing applications.
    Incentivized
    Read full review
    Lookback
    Zoom was way more expensive and it o is designed to other things apart from just running qualitative interviews. It also requires a different kind of approval and different approval processes to go through when trying to get it simply for qualitative research purposes.
    Lookback records, scribes, helps observe and provides a sentiment check as well in the price that it does
    Incentivized
    Read full review
    Return on Investment
    FastStone
    • Time saving! I can resize 10 images in less than 10 seconds.
    • I can rename images in less 10 seconds.
    • I can email images without having to archive them, or use online storage and send a link to download.
    Incentivized
    Read full review
    Lookback
    • It allows us to understand our customers’ problems in a very team compatible way.
    Incentivized
    Read full review
    ScreenShots