TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FCI CCM

    Score7 out of 10
    N/AFCI is Customer Communications and Experience Management organization. They focus on delivering meaningful customer experiences by through SaaS offerings. FCI CCM is a solution that aims at bridging the gap between organizations and their customers by helping them create, manage and deliver dynamic, interactive and personalized Omnichannel communications.N/A

    OpenText Exstream

    Score9 out of 10
    N/AOpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.N/A
    Pricing
    FCI CCMOpenText Exstream
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FCI CCMOpenText Exstream
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FCI CCMOpenText Exstream
    Small Businesses
    GoTo Connect
    Score8 out of 10
    GoTo Connect
    Score8 out of 10
    Medium-sized Companies
    Quadient Inspire
    Score9.5 out of 10
    Quadient Inspire
    Score9.5 out of 10
    Enterprises
    Quadient Inspire
    Score9.5 out of 10
    Quadient Inspire
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FCI CCMOpenText Exstream
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    FCI CCMOpenText Exstream
    Likelihood to Recommend
    FCI CCM
    No answers on this topic
    OpenText
    It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.
    Incentivized
    Read full review
    Pros
    FCI CCM
    No answers on this topic
    OpenText
    • Document creation
    • layouts
    • Document distribution
    Incentivized
    Read full review
    Cons
    FCI CCM
    No answers on this topic
    OpenText
    • Vernacular document generation
    Incentivized
    Read full review
    Alternatives Considered
    FCI CCM
    No answers on this topic
    OpenText
    Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.
    Incentivized
    Read full review
    Return on Investment
    FCI CCM
    No answers on this topic
    OpenText
    • increased customer and employee satisfaction
    Incentivized
    Read full review
    ScreenShots