Feedonomics vs. Mindmatrix Bridge

We have found Feedonomics to be well suited for feed delivery, management and opotimization but could have better AI tools for optimization. A dedicated customer support agent would be great as well as we are managing over $500k/mo in ad spend through their platform. Having to go through an automated support/chat/email is a bit annoying.

Incentivized

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.

• Catalog optimization
• Product categorization
• API Connections so easy

Incentivized

• Drip campaigns ready to go for several Industries

• User Interface
• Catalog Management
• Error Alerting

Incentivized

• Navigation is confusing, not intuitive.
• Creating and changing users must be done by a ticketing request.
• Horrific support, all email and overseas, rarely talk to anyone.
• There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
• There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.

There are a lot of bugs and poor design in this product.

Great, easy to use interface. Don't need to be advanced or technical - but some of the features it might help.

Incentivized

Without a doubt they are a great partner and the service and attention is much better and without a doubt the knowledge of the market and the management of a feed comes from Feedonomics with more experience and quality. We haven't found any other vendor that matches Feedonomics quality and service so we must say they are the best option.

Incentivized

I selected Mindmatrix solely based on the content they had available for our vertical.

• Reduction in engineering time
• Increased number of marketing platforms
• Easy testing of new marketing platforms

Incentivized

• Drip campaigns can be started right away because there are prebuilt templates for our vertical.