Item: Feedonomics
Rating: 8
Author: Verified User

Overall Satisfaction with Feedonomics

Use Cases and Deployment Scope

Feedonomics helped us to enhance and optimize our process related to catalog, DPA, ads and dynamic formats in several platforms not only in paid media but also for CRM and Affiliate Mkt. Currently we work closely with other vendors that requires a customized catalog for each initiative and Feedonomics helped us to have more presence with our products in different channels.

Pros and Cons

Pros

Catalog optimization
Product categorization
API Connections so easy

Cons

Customer service
Time to reply and problem solving
IT knowledge
Development and dynamic content creation

Return on Investment

Helped us to improve our ROAS
Increased our mkt channels reach
Granted us more options for mkt and exposure

Usability

They are a good partner. They have some opportunity areas, but in general, they are one of the greatest partners we have and helped us to improve many KPI´s and also to be able to have more exposure and presence in other digital channels. For sure Feedonomics is such a valuable partner for our company.

Alternatives Considered

AVEVA Batch Management

Without a doubt they are a great partner and the service and attention is much better and without a doubt the knowledge of the market and the management of a feed comes from Feedonomics with more experience and quality. We haven't found any other vendor that matches Feedonomics quality and service so we must say they are the best option.

Key Insights

Do you think Feedonomics delivers good value for the price?

Yes

Are you happy with Feedonomics's feature set?

Yes

Did Feedonomics live up to sales and marketing promises?

Yes

Did implementation of Feedonomics go as expected?

Yes

Would you buy Feedonomics again?

Yes

Other Software Used

Carefeed, BackFeed+, Cleanfeed

Likelihood to Recommend

It is very helpful and practical for all stuff related to paid media, catalogs, and content creation, but regarding problem solving, technical, and development issues, they have room for enhancements. Sometimes we need to wait a lot of time for a response, and the executives are not qualified for technical problems all the time which makes one issue take more time to solve. But in general they are a good partner and helped us to improve processes and results for digital mkt areas.

Comments

Please log in to join the conversation

Review author
commented a year ago

Feedonomics the best option for retailers and Marketers

Software Version