TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fetch

    Score10 out of 10
    Small Businesses (1-50 employees)
    Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app. The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses. The vendor’s value proposition is that the sleek mobile app combined with…

    $9.95

    per active user

    Klippa

    Score10 out of 10
    N/AKlippa is a cloud-based accounting solution that helps small to large enterprises manage expenses and process digital receipts or invoices. It comes with a centralized dashboard, which enables users to gain insights into the business expenses of employees or projects using actionable metrics and generate real-time reports. Klippa allows organizations to automatically detect fraud in financial transactions and approve/reject expenses submitted by employees, streamlining business…

    $2.49

    per user, per month

    Pricing
    FetchKlippa
    Editions & Modules
    Team
    $9.95
    per active user
    Simple
    $2.49
    per user, per month
    Effective
    $3.99
    per user, per month
    Premium
    $4.99
    per user, per month
    Offerings
    Pricing Offerings
    FetchKlippa
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—The Premium contains all of the features: Submit through app, website and e-mail Stored in the cloud with 10 years retention Use categories, cost centers and tags Reimburse travel expenses with the Google Maps integration Approval through various authorization flows Integration with your accounting system or ERP Chat, mail, and phone support Text recognition (OCR) Dedicated account manager Automatic fraud detection Match creditcard statements automatically Custom connections and integrations
    More Pricing Information
    Best Alternatives
    FetchKlippa
    Small Businesses
    Brex
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Expensify
    Score9 out of 10
    No answers on this topic
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FetchKlippa
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FetchKlippa
    Likelihood to Recommend
    Shoeboxed
    We use Fetch alongside our website that's built on WordPress. We have some databases set up on our site that pull from Fetch folders, and in some other places on the site, we simply link to files we have stored on our server through Fetch. There is nothing fancy about Fetch—it just gets the job done!
    Incentivized
    Read full review
    Klippa
    Klippa does well with invoices without graphics and logos. If you can convince your suppliers to remove their branding and submit plain company names it will perform better. One issue that I could not overcome was when a supplier used "SO" (for Sales Order) as the prefix for an invoice. Every time the OCR ran it deciphered this as "S0" S-Zero. I wouldn't downgrade my rating based on that though. My one significant disappointment was I was led to believe that they would tailor the template for us. There was some minor work around our local tax rules but when it got to specific coding for our purchase order numbers the work ceased. To be fair, I may have misunderstood the scope of what changing these templates was included in the agreement. Either way, we could work around it so it wasn't a major flaw.
    Incentivized
    Read full review
    Pros
    Shoeboxed
    • Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
    • Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
    • Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.
    Incentivized
    Read full review
    Klippa
    • Identifies invoice numbers.
    • Extracts text from any angle - 45 degrees and upside down.
    • Extracts line items from a printed invoice.
    Incentivized
    Read full review
    Cons
    Shoeboxed
    • Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
    • Needs to have employees install the iPhone or Android app
    Read full review
    Klippa
    • More flexibility in tailoring the templates to suit individual customers.
    • Better documentation around the API; as I recall it was hard to find.
    • Commercial follow up. No one has contacted me since my initial purchase.
    Incentivized
    Read full review
    Alternatives Considered
    Shoeboxed
    In my previous role our company used Concur. Compared to Concur, Fetch is far simpler and easier to implement for a smaller organization like ours.
    Read full review
    Klippa
    Klippa is optimised for invoices. Wins hands down.
    Incentivized
    Read full review
    Return on Investment
    Shoeboxed
    • Fetch saves us time while working on our website.
    • The low cost of Fetch saves on our overall budget.
    Incentivized
    Read full review
    Klippa
    • To early to tell, our app has been delayed due to other COVID related activities.
    Incentivized
    Read full review
    ScreenShots

    Fetch Screenshots

    Screenshot of View, approve and pay expenses in Fetch's user-friendly admin dashboardScreenshot of Know exactly how much money you're owed and when it's in your bank accountScreenshot of Customize your company's expense categoriesScreenshot of Message through the app for easy expense clarificationScreenshot of Easily track mileage and apply your company's mileage reimbursement rate

    Klippa Screenshots

    Screenshot of User Interface of KlippaScreenshot of Klippa Starting PageScreenshot of Uploading Business Expense with KlippaScreenshot of Submiting Business Expense with KlippaScreenshot of Approving Business Expense with KlippaScreenshot of Matching Credit Card Statement with Klippa