Simple, quick to set up, and easy to use for everyone
March 07, 2018

Simple, quick to set up, and easy to use for everyone

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Fetch

We use Fetch to reimburse our employees for out-of-pocket expenses. It is used across the whole company - about 10 people submitting expenses in a given month, 3 approvers (department heads) and one accounting user who makes the payments, runs the reports and integrates them into Quickbooks.

In the past, we let people email receipts or 'self-built' expense reports with tables in Excel; and then we had to cut each person a check whenever we wanted to pay them back. Now, employees have the Fetch mobile app and simply take pictures of receipts; when the manager approves an expense it gets paid out to their bank account automatically via Fetch.
  • Simplicity - employees just take a picture of a receipt and select a category - that's it, nothing more to do
  • Automation - Fetch automatically pays the employee back once an expense is approved (debits the company bank account and transfers it into the employee's bank account via ACH)
  • Real-time - employees don't need to wait until the end of the month or something like that to send an expense report in, but they do it real time, which also gives the accounting department real-time visibility into outstanding expenses
  • Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
  • Needs to have employees install the iPhone or Android app
  • The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
  • Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.
Especially in a small team, where we trust our employees and just need a simple way to deal with a tedious process, Fetch is great!