FileCloud vs. Kiteworks

FileCloud is well suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server, or don't need to have the granular admin access, this wouldn't be appropriate.

Incentivized

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

Incentivized

• Access internal file server data from anywhere on the planet with an internet connection.
• Send out emails with expiration dates, password links, and access control.
• Ability to send out attachments that are over the email limits for downloading.
• It integrates with NTFS and Active Directory.
• Integration plugin for Outlook and Office applications.

Incentivized

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• Updates need to be more apparent to FileCloud Drive
• Uninstall/Reinstall was needed to fix most issues
• Cost

Incentivized

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Incentivized

Their product is actively being updated and has better integration with the Mac platform which Varonis Datanywhere was lacking. In addition, the pricing is substantially cheaper than that compared for Varonis and FileCloud has more capabilities to sync, access, and download the data. Overall the comparison wins by far against one of their competitors.

Incentivized

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

• Allowed us to share our files easily
• Allowed us to manage our cloud shares as we saw fit
• The need to uninstall/reinstall after every other update was a little time consuming

Incentivized

• Before then kitework we used 3 different products. It was expensive and difficult manage.