Financial Edge (legacy) vs. Microsoft Dynamics 365 Finance

• Financial Edge is well suited for traditional day to day accounting, accounts payable, and related needs.
• Financial Edge dashboard does not provide a snapshot view of data that I have found are available through other platforms (like QBO).

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Its well suited for medium and large organizations that needs strong financial control , automated workflows , inter-company accounting and real-time reporting . It works wonderfully with all the Microsoft products . However , it may be less useful for small businesses as it requires a good investment in implementation , customization , licensing and user training

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• Financial edge is able to be customized in a way that fits our organization.
• Financial edge is able to provide reports to our end-users on budget versus actual account balances.
• Financial edge is able to handle a large volume of transactions with ease, having built-in capabilities for batching and balancing.

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• Financial reporting
• Multi-company consolidation
• Hub and spoke setup
• Web-based access

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• Customer service blames the customer, and never offers solutions other than "wait it out." I've always been told it's my computer, even though everyone else at my work has the same issues.
• Website is constantly "under maintenance" and it somehow never gets better.
• The Database View is outdated and glitchy. Honestly get rid of it.
• The Crystal Report is the only way to handle monthly recurring statements, and Financial Edge does not offer support for it anymore. Good luck figuring that out on your own.

• More clarity on features going away
• New feature showcases
• Demonstrations for how things were intended to be used

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It's user friendly, when it wants to be.

As the UI is modern and user friendly which makes it easy to navigate . The dashboard , workspace and personalized view helps to access the right set of information with ease

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I would give this a zero if I could. Here's the deal. Once you request a chat with a representative, they immediately respond. So responsiveness: 10/10. However, they have a tendency to (always) tell you that whatever problem you're experiencing is your problem, not theirs. They offer no solutions and never take responsibility for their website malfunctioning

They are good, but there is always room to be better.

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Financial Edge is more economical than GuideStar, and more focused on the financial successes than simply the management of funds and general data.

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Microsoft Dynamics 365 Finance is more robust, and can handle larger, more complex business operations, and have better delineation between corporate management and divisions in a company, but it is not flexible, nor easy to change. It is complex, inflexible, and difficult to incorporate new workflows or business rules to accommodate changes in the business. We have changed over the past decade and while F&O is big and robust, it is not nimble.

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• Like any enterprise software, there are costs/investments ahead of return. It isn't something you would implement without support.
• During the significant financial downturn, we were able to use FE to forecast trends and make budget adjustments easily. It transformed communication about forecasting and cuts with assurance.

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• Because F&O is not very nimble, we are looking to reimplement
• The lack of interoperability has hindered our ability to use external tools to supplement shortcomings of the product
• The inflexibility has lead to great frustration from team leads

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info