FinnOne Neo vs. Fiserv Loancierge

FinnOne [Neo Cloud helped] with the complete loan lifecycle from the first time a customer contacts us all the way to the end. It helps with better loan decisions. We use it to process a lot of loans and we like the faster process and the paperless process as well. I cannot think of anything negative to say about this system.

Incentivized

It really just could be easier to use. I feel like there is a lot of repetition and things could be smoother between pages. Why do the loans turn red in your queue, no one has ever been able to answer me that.

Incentivized

• Process automation across banking use cases like customer onboarding.
• Multi dimensional reporting analytical view.
• Open integration platform.

Incentivized

• connects to Portico
• Lets you know when someone else is in your loan

Incentivized

• The interface could be improved because there is some confusion in certain areas that need to be more friendly and clear.

Incentivized

• Missing certain pieces to make it eaiser
• not everything transfers from one program to antother
• having to go back and forth between queues instead of the back button

Incentivized

FinnOne [Neo Cloud] is at a lower cost. it provides better efficiency and an improved workflow. It saves time and storage with its paperless function. It helps with organizing and managing customer data. Provides superb loan making decisions. It is easy to use and implement in an organization. Overall it makes things work smoothly.

Incentivized

Hubspot is putting everything in Loancierge into it, repetitive for tracking purposes. We also have Portico integrated with Loancierge, they do mesh well most days but some days one is down and you cannot use the other.

Incentivized

• Improved business revenue.
• Less user drops.
• Analytical information.

Incentivized

• I do not see that side of things, i just write the loans and send to underwriting

Incentivized