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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fiserv (First Data) - ICICI Merchant Services

    Score2.1 out of 10
    N/AFiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
    Pricing
    Fiserv (First Data) - ICICI Merchant Services
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Fiserv (First Data) - ICICI Merchant Services
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Fiserv (First Data) - ICICI Merchant Services
    Considered Both Products
    Fiserv
    Chose Fiserv (First Data) - ICICI Merchant Services
    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
    Incentivized
    Chose Fiserv (First Data) - ICICI Merchant Services
    We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.
    Incentivized
    Chose Fiserv (First Data) - ICICI Merchant Services
    Good Connectivity
    Incentivized
    Chose Fiserv (First Data) - ICICI Merchant Services
    PayPal would have been a good choice, but users would have to leave the site in order to pay, so that choice did not appeal. Stripe wasn't as easy to integrate when I chose FirstData, which is why I ultimately chose FirstData.
    Incentivized
    Key User Insights
    Would buy again
    40%
    Would buy again
    2 Answers
    Delivers good value for the price
    40%
    Delivers good value for the price
    2 Answers
    Happy with the feature set
    40%
    Happy with the feature set
    2 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    Implementation went as expected
    No answers on this topic
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    Fiserv (First Data) - ICICI Merchant Services
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    User Ratings
    Fiserv (First Data) - ICICI Merchant Services
    Likelihood to Recommend
    4.7
    (7 ratings)
    User Testimonials
    Fiserv (First Data) - ICICI Merchant Services
    Likelihood to Recommend
    Fiserv
    The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
    Incentivized
    Read full review
    Pros
    Fiserv
    • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
    • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
    • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
    Incentivized
    Read full review
    Cons
    Fiserv
    • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
    • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • Our ROI has been very positive
    • Our company has been able to process cash receipts remotely
    • Our processing charges have been lower
    Incentivized
    Read full review
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