Fiserv Wealth Management Network vs. Hevo Data

Fiserv Wealth Management Network is well suited in scenarios where an organization has multiple financial services providers and would like the benefit of tying that all together and managing it from a single, unified solution. The benefit there is increased efficiency and productivity, especially when compared to the manual alternative of having managers log in to separate sponsor platforms.

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It is of great help for unstructured data sources. The way Hevo Data flattens the high nested data is amazing. Schema management is also good by Hevo Data. The way it's tell about the data type and then we can identify any error in the model. Additionally, It is very easy to setup for any new user and once model is created then we do not have to worry about the script maintenance and updating the script daily.

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• R&D is fantastic as they have the resources
• Online resources to help figure things out
• Easy to navigate

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• Extract
• Load
• Transform
• Support

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• Cost ... it's definitely not the cheapest option out there. the way pricing is itemized and a separate upcharge for each add-on gets annoying. They can probably bundle things a little better and offer a discount on the bundled products
• the volume of system updates and changes is nauseating at times and we have to prepare and test accordingly every time there is a scheduled update. that takes up a lot of resources; quarterly updates to products would be much easier.
• more responsive support and ideally more stable support engineers ... it seems like turnover is high in their support roles and that impacts customer success and MTTR.

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Independently Invited by TrustRadius

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• Support - their support teams try to be helpful, but often miss the mark
• Error logging - we've run into a few issues debugging errors and limited support is provided by Hevo

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Far superior in my opinion. More features, easier to navigate and superior customer service

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

1. Cost efficient 2. Creation of automated pipeline 3. Can load data from multiple data sources 4. Updates data in near real-time - We were able to get near real time insights from the data model which we have created in hevo 5. It has good integration with different BI tools

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Speed of service is greatly improved across partners. I believe our MTTR for service requests has improved by 30-40%
• Standardized platform for our staff which translates to better retention and a lower training effort.
• Cost is the negative impact ... it goes without saying that using Fiserv is much more expensive to the manual alternative which is very human resource intensive but low cost. But that's to be expected ...we're just trading time for money.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Comprehensive results from the data processing is a perfect approach from the tool.
• Authentic data models brings a high automation process and more productivity.
• Expansive data sourcing brings clarity and genuine results after inferential analytics.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info