Five9 Intelligent Virtual Agent vs. SigmaMind AI

Five9 Intelligent Virtual Agent

11 Reviews and Ratings

SigmaMind AI

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Five9 Intelligent Virtual Agent	Score8.6 out of 10	N/A	Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.	N/A
SigmaMind AI	N/A	N/A	SigmaMind is a voice AI platform for contact centers that deploys conversational agents for inbound and outbound calls. The platform connects with existing dialers, contact-center systems, customer relationship management (CRM) platforms, and Session Initiation Protocol (SIP) telephony infrastructure rather than requiring a replacement deployment. Key Capabilities Inbound and outbound call automation: Voice agents can qualify leads, answer support questions,…	$0.07 per minute

Pricing

Five9 Intelligent Virtual Agent

SigmaMind AI

No answers on this topic

Pay as you go: $0.07
per minute
Enterprise: $10,000
per month Minutes

Pricing Offerings
Five9 Intelligent Virtual Agent	SigmaMind AI
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	Five9 Intelligent Virtual Agent	SigmaMind AI
Likelihood to Recommend	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	Five9 Intelligent Virtual Agent	SigmaMind AI
Likelihood to Recommend	Five9 It works great in the pre-qualify area Incentivized steven mikutel Information Technology Auditor Read full review	SigmaMind AI No answers on this topic
Pros	Five9 Recording Queue Management Reporting Insights Incentivized Jayson Cadano In-Country Manager Read full review	SigmaMind AI No answers on this topic
Cons	Five9 more training would be good documentation and case study materia; Incentivized steven mikutel Information Technology Auditor Read full review	SigmaMind AI No answers on this topic
Usability	Five9 Very user friendly as an agent but can be a bit over whelming when you're admin. It's best to have a visual guide or if the onboarding is much smoother guiding the admin depending on their use case Incentivized Jayson Cadano In-Country Manager Read full review	SigmaMind AI No answers on this topic
Alternatives Considered	Five9 It does an excellent cost-effective job Incentivized steven mikutel Information Technology Auditor Read full review	SigmaMind AI No answers on this topic
Return on Investment	Five9 increase in ROI increase in Client Satisfaction increase in Productivity Incentivized Jayson Cadano In-Country Manager Read full review	SigmaMind AI No answers on this topic
ScreenShots