Fleet Complete vs. GFI Systems

Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!

Incentivized

When a company wants a single platform that handles all security scanning and evaluation. I would also suggest to a small to medium-sized company that wants a patch management and security vulnerability tool that isn't going to break the bank.

Incentivized

• Affordable.
• Includes a lot of added benefits such as BigRoad.

Incentivized

• Security is their main focus and they do an excellent job providing users the ability to use all tools in one product.
• Their reports are very detailed and have the option to auto email key people with executive reports to keep track of vulnerabilities and patch status.
• Keeping costs low, no other company could offer as much as they do for everything they offer.

Incentivized

• Desktop version is very outdated. Needs to be created to work with Macs as well.
• The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.

Incentivized

• Their agentless patch management could offer realtime status of when a patch fails, or completes.
• Their 3rd party patching inventory could be larger.
• Patches that are released should be vetted prior to release unless its a critical or important patch.

Incentivized

Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.

Incentivized

The Support zteam for GFI was with us all the way through, and I believe that they had the best support team of all the products that we use and/or tested.

Incentivized

Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.

Incentivized

Of the two others in the list that we compared to GFI offers the same capabilities that the other two do but that it's also a security suite for the same price and product. The other two offer everything that GFI does but for a higher cost. Ivanti had a live update on the status of patch deployments which is something we wanted. Qualis does not offer agentless patching or scanning. We use Qualis for other purposes so it was considered.

Incentivized

• Peace of mind when it comes to hanging assets.
• We have saved a lot of time when trying to calculate IFTA each quarter.

Incentivized

• GFI was on par with other patching software but offered more tools. In that, it was a great value.
• we chose a different software that was more inline with our needs, as we didn't need everything that GFI offered. GFI was our runner up.
• GFI gets the job done, there is no question about that. I would suggest any company to at least continue with a POC.

Incentivized