Fleet Complete vs. Prophesy Dispatch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fleet Complete
Score 8.8 out of 10
N/A
Fleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A
Prophesy Dispatch
Score 10.0 out of 10
N/A
Prophesy Trucking Dispatch Software supports Fleet Management and is the central solution for managing every part of a growing trucking or truck brokerage operation. Users will never have to enter data twice, as all critical information flows in real time throughout every part of the user's business.N/A
Pricing
Fleet CompleteProphesy Dispatch
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fleet CompleteProphesy Dispatch
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fleet CompleteProphesy Dispatch
Top Pros

No answers on this topic

Top Cons

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User Ratings
Fleet CompleteProphesy Dispatch
Likelihood to Recommend
6.0
(1 ratings)
10.0
(1 ratings)
Support Rating
6.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Fleet CompleteProphesy Dispatch
Likelihood to Recommend
Fleet Complete
Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
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Korber Supply Chain (formerly HighJump)
Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.
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Pros
Fleet Complete
  • Affordable.
  • Includes a lot of added benefits such as BigRoad.
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Korber Supply Chain (formerly HighJump)
  • Scheduling of drivers and loads.
  • Integration with third-party applications.
  • Driver management.
  • Equipment management.
  • Operational accounting functions.
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Cons
Fleet Complete
  • Desktop version is very outdated. Needs to be created to work with Macs as well.
  • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
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Korber Supply Chain (formerly HighJump)
  • Reports - the sheer number can overwhelm new users.
  • Fuel report uploads.
  • Mobile communications need a dedicated PC.
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Support Rating
Fleet Complete
Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
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Korber Supply Chain (formerly HighJump)
The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.
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Alternatives Considered
Fleet Complete
Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
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Korber Supply Chain (formerly HighJump)
The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents
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Return on Investment
Fleet Complete
  • Peace of mind when it comes to hanging assets.
  • We have saved a lot of time when trying to calculate IFTA each quarter.
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Korber Supply Chain (formerly HighJump)
  • Increased detention claim success by 70-80%.
  • 100% success rate in meeting resource maintenance target.
  • Decreased receivables by three days.
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