Fleet Complete vs. Samsara Vehicle Telematics

Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!

Incentivized

Samsara [for Fleets] is an excellent solution not only to help with the DOT/FMCAS ELD compliance regulation, it has helped our organization stay on top of our fleet health and maintenance better than ever before. This program takes the mileage from the trucks and uses that information to calculate the maintenance intervals for all service schedules created. Then it will give you warnings as the vehicles approach those intervals in order to help plan out maintenance for your fleet minimizing down time.

Incentivized

• Affordable.
• Includes a lot of added benefits such as BigRoad.

Incentivized

• Video monitoring of road and cab activity.
• GPS tracking of vehicle location.

Incentivized

• Desktop version is very outdated. Needs to be created to work with Macs as well.
• The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.

Incentivized

• more customization
• more interface branding

easiest telematics we have ever used

Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.

Incentivized

Great support team. Always available by chat, phone, email. They have always answered our questions and issues that we've had with the software. I'm thankful to have such a quality team to back their product. I was surprised by the level of access and transparency they offer to their customer service team to share with us.

Incentivized

GREAT PEOPLE. WHO KNOW THEIR PRODUCT AND WERE EXCITED TO SHOW US THE SYSTEMS

EASY TO FOLLOW- EASY TO USE

Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.

Incentivized

Samsara [for Fleets] is head and shoulders about the opposing products we stacked it up against. Between the ease of use for the driver app, the intuitive user friendly homepage and attentive staff and support team that Samsara provides makes their solution second to none. There have been multiple times that I have suggested items in the respective area of the website and within days I'm having a conference call with their development team so they can better understand what I'm looking for and how to make it happen and appeal to all customers in a constant effort to add value to their product.

Incentivized

• Peace of mind when it comes to hanging assets.
• We have saved a lot of time when trying to calculate IFTA each quarter.

Incentivized

• Reduced accident frequency.
• Reduced liability for accidents caused by others.
• Mitigated and quick resolutions to accidents caused by my drivers.

Incentivized