Fleetwire vs. Fullbay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fleetwire
Score 10.0 out of 10
N/A
Fleetwire.io supports vehicle rental management with a reservation system tailored for both direct rentals and car-sharing services. It can integrate ID verification, e-sign agreements, automated messaging, and synchronized calendars with platforms like Getaround, to transform the management of a vehicle fleet. Key Features: Reservations: Fleetwire.io simplifies the reservation process, allowing users to book vehicles, reducing administrative hassles. ID…
$24
per month
Fullbay
Score 9.0 out of 10
N/A
Fullbay is cloud-based shop management software built specifically for heavy duty repair shops, from the company of the same name in Phoenix, that supports invoicing, electronic work authorization, parts management, and includes a customer portal.N/A
Pricing
FleetwireFullbay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FleetwireFullbay
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FleetwireFullbay
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
FleetwireFullbay
Likelihood to Recommend
10.0
(1 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
FleetwireFullbay
Likelihood to Recommend
Fleetwire LLC
Having a side hustle with renting 12 Teslas and managing several employees around vehicle sharing.
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Fullbay
Fullbay has been a game changer for our organization. The the ability to sent approval amount for each service order, causing a red flag if the total goes over that amount and requires you to contact customer for re-approval. Using the customer portal allows the customer to monitor repairs and to also book in a unit for repairs, allowing for fewer phone calls inquiring on status of unit.
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Pros
Fleetwire LLC
  • Importing and customizing listing
  • Lots of vendor integrations
  • Task management
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Fullbay
  • Fullbay provides communication between departments exceptionally well. Each Department can tell what the other department is doing or needs to do. The flow of the communication is very natural too.
  • Fullbay's technical support is top-notch. I have had several instances where I didn't either understand something or couldn't figure out how I needed to accomplish a certain task. I would search their extensive knowledge base which is well laid out. If I couldn't find my answer there, I would just give them a ring. There readily available phone support either had the knowledge on hand or was willing to find out.
  • The work flow that Fullbay provides is very natural. We struggled as a shop of 4 techs to find organization & efficiency. Once we started using Fullbay, we found that paperwork became very minimal. We also understood some organizational processes that we had needed were missing. It forced us to start rethinking how our shop was laid out and how we did things. As changes were implemented because of the process FullBay used, we found ourselves becoming more efficient which in turn led to us hiring more techs to turn out more work using the same amount of office personal.
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Cons
Fleetwire LLC
  • Mobile app
  • Email remarketing
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Fullbay
  • The notification feature inside Fullbay is about the only thing I would say needs improving. There is not an option to set up a text or email notification if a customer leaves a note on a service order. You have to watch the notification area. If you don't look at it regularly you could miss a note from the customer. Not a pitfall, but something that could use improving.
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Usability
Fleetwire LLC
No answers on this topic
Fullbay
Fullbay is very user friendly, well organized and intuitive. New users have caught on with only a few hours training. Techs are able to navigate thru there service orders with ease, even without a computer background.
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Support Rating
Fleetwire LLC
No answers on this topic
Fullbay
Fullbay support is excellent. Front end training was well presented and organized well. As we started using Fullbay support was a phone call or email away. Once training was completed the support team was ready to help with any challenges. If we found a glitch or issue using the program, one email and someone was on it to fix our issues.
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Alternatives Considered
Fleetwire LLC
Better suited to a smaller operation than 100 cars or so. More geared towards EVs and task management
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Fullbay
No answers on this topic
Return on Investment
Fleetwire LLC
  • Less time managing listings
  • Less monthly spend vs competitions
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Fullbay
  • Our shop had 4 tech producing 100 ttl hours / week. After implementing and understanding how to use Fullbay, we have been able to increase those numbers to 7 techs producing 250 ttl hours / week. All the while we are still using the same amount of office personal.
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ScreenShots

Fleetwire Screenshots

Screenshot of Reservation details pageScreenshot of Customer facing reservation confirmation page