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Flexera ONE vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flexera ONE

    Score6.3 out of 10
    N/AFlexera One is a software license optimization solution that helps users visualize the entire estate from on-premises to SaaS to cloud. And it delivers features to mitigate risk, reduce costs and maximize every technology investment, from cloud cost management to SaaS management.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Flexera ONEManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Flexera ONEManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Flexera ONEManhattan Active Customer Engagement
    Accounts Payable
    Comparison of Accounts Payable features of Flexera ONE and Manhattan Active Customer Engagement
    Feature
    Flexera ONE
    6.0
    1 Ratings
    0% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Vendor Management6.01 Ratings00 Ratings
    Best Alternatives
    Flexera ONEManhattan Active Customer Engagement
    Small Businesses
    No answers on this topic
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Customer.io
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Flexera ONEManhattan Active Customer Engagement
    Likelihood to Recommend
    5.7
    (3 ratings)
    8.0
    (1 ratings)
    Usability
    5.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Flexera ONEManhattan Active Customer Engagement
    Likelihood to Recommend
    Flexera
    Well suited for single pane dashboard of all cloud spending breaking down to group, user, resource level. This allows ability to track down users who have abnormal usage. What is required from the customer's end is extensive time and resources to set the platform up and curate to their desired specifications. You need at least two people dedicated to managing this platform.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Flexera
    • Improved UI with a clean landing page
    • New KPI dashboard for quick insights
    • Embedded Power BI for advanced analytics
    • Flexera ONE Cloud License Management
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Flexera
    • Well this is very good tech to manage all the it work but still it has a lot of feature which sometimes feel complex to understand it properly.
    • The initial setup is complex.
    • Ongoing maintenance is difficult to handle.
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    Flexera
    1) the platform errors out - once clicking into report findings the platform does not redirect to the correct location. 2) the reporting is often outdated or incorrect. 3) policies have to be updated manually and updated very frequently - policies error out if they are not up to date. --- It came down to build versus buy. After two years of ROI not being visible, we decided to build inhouse. In a few months, we've replicated Flexera ONE's entire platform. This will be more regular and is highly suggested as you have full control over every automated policy being applied in AWS, Azure, and GCP. The dashboard/visibility is also easy as you can use Grafana or Omni to ingest the cost utilization data.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Flexera
    Flexera ONE offers better automation + cost optimization + licensing insights in a single ecosystem
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Flexera
    • Cleaning up of messy data.
    • It is very powerful tool so it is complex to understand.
    • It is well suited for the big companies which faces a major challenges in managing .
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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