Name: Flexera ONE
Rating: 6.5 (6 reviews)
Author: Flexera

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

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### Cloud Management
Users generally believe that Flexera ONE's cloud management capabilities are a strong asset, providing ease of visibility, governance, and control over cloud environments. The platform's stability and support for multi-cloud management have garnered positive feedback, enabling smooth transitions from on-premise models to cloud-based solutions. While some users have noted minor resource constraints in private cloud configurations, the overall consensus leans towards Flexera ONE's cloud management platform as a reliable and efficient tool for organizations looking to optimize their cloud operations.

### Migration Services
Users generally find Flexera ONE's migration capabilities to be a key asset in transitioning to the cloud. While some reviewers have expressed concerns about the company losing focus in 2019, the overall sentiment leans towards the effectiveness of Flexera ONE's migration services. Cost management on the cloud is highlighted as a key differentiator, emphasizing the importance of balancing expenses with ease of deployment and management. Additionally, the availability of support, learning materials, and cost management features are noted as essential factors in choosing a migration tool. Rightscale's solutions have been commended for their role in streamlining deployment and cost management during the migration process to Google Cloud.

### Deployment Strategies
Users have highlighted the ease of learning and deployment with Flexera ONE, emphasizing the support and well-defined processes for managing Cloud Access Templates (CATs) efficiently. However, some users have expressed concerns about the speed limitations when triggering custom actions compared to using underlying commands directly. Despite this drawback, the platform's ability to orchestrate deployments across various clouds, along with its user-friendly interface, has garnered positive feedback. Additionally, the platform's stability in managing numerous deployments has been commended, although challenges have been noted when facing issues with high-priority deployments at scale.

### Configuration and Provisioning
Flexera ONE's configuration and provisioning capabilities have garnered positive feedback from users, who find the platform's user interface intuitive and the configuration process straightforward. Users appreciate the detailed reporting provided by Flexera ONE, enhancing their ability to manage and provision resources efficiently. Additionally, the platform's end-to-end automation for managing customer data centers has been highlighted as a valuable feature, streamlining pre-provisioning, provisioning, and post-provisioning activities. The self-provisioning functionality of Flexera ONE, allowing users to easily deploy instances such as VMs and applications, has been particularly beneficial. Furthermore, the platform's ability to ensure uniform server configurations across different environments has been commended by users. Flexera ONE's support services have been noted for their effectiveness in assisting with initial setup and configuration, although users have expressed some challenges in receiving timely updates on submitted issues or suggested enhancements.

### Server and Data Center Operations
Users generally praise Flexera ONE's server and data center management capabilities. They appreciate the ease of learning and deployment, as well as the robust process for managing cloud access templates and custom actions. However, some users have noted that the speed of custom actions could be improved to match the efficiency of underlying commands. Despite this minor drawback, the overall consensus is positive, with users highlighting the platform's ability to streamline server operations across multiple data centers efficiently.

### API Integration and Management
User sentiment varies widely regarding Flexera ONE's API integration and management capabilities. While some users appreciate the platform's ability to extend use cases across multiple platforms with a single-pane view, others express concerns about the high costs associated with the product and the instability experienced when automating tasks. Additionally, there are mixed opinions on the limitations of the API, with some users noting the lack of documentation for certain API calls and the challenges in replicating artifacts between accounts and clouds. Despite initial support being well-received, ongoing support for issues submitted to product development/engineering is perceived as lacking clarity and follow-up.

### Developer Tools and Resources
While some users appreciate the potential for improved efficiency and time management that Flexera ONE's developer tools offer, others express concerns about the steep learning curve and lack of comprehensive documentation. The need for more examples, scenarios, and interactive platforms for developer collaboration is highlighted as an area for improvement. Recommendations emphasize the importance of accessible training materials, code snippets, and robust support to aid developers in navigating challenges and optimizing their use of the tool.

### Customization and Extensions
User feedback on Flexera ONE's custom actions and management capabilities is varied and highlights both strengths and weaknesses. While some users appreciate the ease of learning and deployment, as well as the support provided for custom actions, others express concerns about the speed of triggering custom actions compared to using underlying commands. Recommendations include providing more training materials and code snippets to aid developers in working with custom actions, as well as emphasizing the importance of a strong support team for resolving issues efficiently. The learning curve and initial challenges in creating custom actions are noted, with suggestions for more examples and interactive platforms for developer collaboration. Debugging and response times for custom actions are areas that users find challenging, particularly for those transitioning from a Java background.

Based on user reviews, there are three common recommendations for the CMP product:

1. Thorough research and alignment: Users highlight the importance of conducting thorough research and ensuring the CMP product aligns well with their specific needs before making a decision.

2. Implement a CI/CD pipeline: Reviewers recommend implementing a CI/CD pipeline to improve agility in CMP management. This suggestion aims to enhance efficiency and streamline processes.

3. Consider cost management and ease of migration: Customers suggest considering cost management aspects and ease of rolling out when migrating to the cloud using the CMP product. This recommendation emphasizes the significance of cost-effectiveness and a smooth transition.

Cloud Management: The software provides flexible and easy cloud management that allows users to manage multiple clouds, both private and public. Many reviewers have praised the detailed reporting and user-friendly UI that make it easy to manage cloud environments.

Asset Discovery: Reviewers have highlighted the product's good asset discovery capabilities, which allow data import from beacons and agents installed. This feature has been useful for many users in getting a comprehensive view of their assets across different clouds.

Self-Service User Interface: The Self-Service User Interface is straightforward and easy to use, providing a marketplace presence that helps automate post-provisioning and integration with ITSM. Some reviewers have appreciated this feature as it saves them time by automating certain processes.

Outdated Features: Some users have stated that the CMP features are outdated and stale, including dashboards and monitoring. They feel that an update is necessary to provide a better user experience.

Steep Learning Curve: Several reviewers have mentioned that the UI extension layout and information must be done via the API, which has a steep learning curve. Additionally, they find Rightscale language different from Java, requiring more examples, scenarios, and boards for onboarding Java developers.

Poor Support: Many users have reported issues with customer support such as slow response times, limited documentation availability after acquisition by Flexera causing a decline in quality of support. Users also state the need for improvement in this area to ensure reassurance regarding data security.

Flexera One is a software license optimization solution that helps users visualize the entire estate from on-premises to SaaS to cloud. And it delivers features to mitigate risk, reduce costs and maximize every technology investment, from cloud cost management to SaaS management.

Free (up to 100 assets)

Additional Help Desk Agents

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

Starter

Growth

Freshservice

Flexera ONE

Software Asset Management (SAM) Tools helps manage and organize IT assets by automating tasks related to managing software such as patch and license management, inventory tracking (and locating inefficient use of licensed software), establishing policy, and lifecycle management.

Software Asset Management

Flexera One helps you visualize your entire estate from on-premises to SaaS to cloud

Flexera One Differentiators demo

Flexera One Salesforce AppExchange Demo

Constellation Conversations: Josh Fraser discusses Flexera One

Constellation Conversations: Shyamal Patel talks Flexera cloud management solutions

Flexera delivers Saas-based IT management solutions that enable enterprises to accelerate digital transformation and multiply the value of their technical investments. We help organizations inform their IT with definitive visibility into complex hybrid IT ecosystems, providing unparalleled IT insights that allow them to seize technology opportunities. And we help them transform their IT with tools that deliver actionable intelligence across an ever-increasing range of dimensions to effectively manage, govern and optimize their hybrid IT estate. More than 60,000 customers subscribe to our technology value optimization solutions, delivered by 1,900+ passionate team members worldwide.<br><br><br>

Features found in accounts payable software products

Vendor Management

Holds information related to vendor terms and contracts.

Software Asset Management features aid in handling software acquisition and management.

License Tracking

Track software licenses to ensure compliance with usage rights and avoid penalties for non-compliance.

Software Inventory Management

Automatically discover and inventory software installed across the organization's network to monitor usage and track versions.

License Optimization

Identify underutilized licenses or opportunities for license consolidation to reduce costs and optimize software usage.

Compliance Reporting

Generate reports to demonstrate compliance with software licensing agreements during audits or reviews.

Software Usage Monitoring

Monitor software usage patterns and identify areas where licenses may be overused or underused.

Contract Handling

Manage software contracts, agreements, and renewal dates to stay informed about licensing terms and obligations.

Automated Notifications and Alerts

Receive alerts and notifications about upcoming license renewals, compliance violations, or changes in software usage.

Integration with IT Systems

Integrate with existing IT systems, such as asset management tools or configuration management databases, for a comprehensive view of software assets.

Cost Optimization

Analyze software spending, identify cost-saving opportunities, and make informed decisions about purchasing and renewing licenses.

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Flexera ONE

Overview

What is Flexera ONE?