TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flexport

    Score8 out of 10
    N/AFlexport in San Francisco offers a freight forwarding solution via its eponymous platform, designed to bring visibility, analytics, and collaboration to large shipping operations.N/A

    Onro

    Score8.3 out of 10
    N/AOnro is Courier Software designed to help courier companies, delivery service providers, last-mile logistics businesses, e-commerce delivery companies, distributors, fulfillment providers, and enterprise logistics services automate and scale their operations through a unified system. Onro brings together automation and delivery management in one connected courier management system built for modern logistics. It helps businesses manage the delivery process, including orders, dispatching,…

    $239

    per month

    Pricing
    FlexportOnro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FlexportOnro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—There is an Enterprise plan that is designed for growing and large-scale courier and logistics companies that require advanced automation and customization. It includes everything in the Business plan along with enterprise capabilities built for complex delivery environments and high-volume operations. Enterprise features include Onro AI Agents working alongside logistics teams 24/7, Automated Route Planning, Advanced Route Optimization, Multi-Warehouse management, Scanner App support, Custom Fields, Call Masking, Custom Domains, and Driver Sign-Up capabilities. The plan also provides white-label solutions including White-label Customer Portal, White-label Customer App, White-label Driver App, and White-label B2B Invoicing for businesses that want a fully branded delivery experience.
    More Pricing Information
    User Ratings
    FlexportOnro
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FlexportOnro
    Likelihood to Recommend
    Flexport
    Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
    Incentivized
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    Onro
    Onro offers you features that are very efficient for delivery management streamless operation. Great platform for boosting your business if you are hungry for on-demand delivery great customer support. It normally does not malfunction and offers you the feature of receiving, updating, and tracking orders and sharing at the same time with anyone.
    Incentivized
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    Pros
    Flexport
    • Real time visualization of importing status.
    • Dedicated staff members on the back end who genuinely care about doing good work.
    • Native reporting dashboard.
    • Search function for all historical shipments.
    Incentivized
    Read full review
    Onro
    • Dispatching and design.
    • Managing orders.
    • Receiving orders.
    • Delivery management.
    Incentivized
    Read full review
    Cons
    Flexport
    • Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
    Incentivized
    Read full review
    Onro
    • User interface.
    • Route optimization.
    • Color theme.
    Incentivized
    Read full review
    Support Rating
    Flexport
    Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
    Incentivized
    Read full review
    Onro
    No answers on this topic
    Alternatives Considered
    Flexport
    Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
    Incentivized
    Read full review
    Onro
    Tookan is highly-priced. The customer support of mentioned software is not up to mark. The user interface and support staff are not very cooperative.
    Incentivized
    Read full review
    Return on Investment
    Flexport
    • Increase in confidence and visibility into shipping timeline.
    • Increased historical data access, trending and reporting.
    Incentivized
    Read full review
    Onro
    • Boost business.
    • Not highly priced.
    • Communication between staff and riders becomes easy.
    Incentivized
    Read full review
    ScreenShots

    Onro Screenshots

    Screenshot of Onro AI Agents.Screenshot of Onro Dispatcher Panel.Screenshot of Onro Driver App.Screenshot of Onro Customer Apps.Screenshot of Onro Scanner App.Screenshot of Onro Shopify App.